http://ezinearticles.com/?cat=Business:Sales-Teleselling EzineArticles.com - Trusted By Millions as The Source For Quality Original Articles http://creativecommons.org/licenses/by-nc-nd/2.0/ The necessity of evaluating the performance of call centers has been felt due to competition. This article will share some steps to test call center performance. Tue, 13 May 2008 09:02:01 -0500 http://ezinearticles.com/?Measures-That-Help-Test-Call-Center-Performance&id=1172784 http://ezinearticles.com/?Measures-That-Help-Test-Call-Center-Performance&id=1172784 If you follow proven sales practices, which include opening conversations well, probing for needs and the qualifications to buy, describing your products and services enticingly, asking for the deal more than once when necessary, and deflecting, delaying, and fully answering objections, while using them as closing devices, believe me, you'll sound exactly like a salesperson. And that is precisely what you are paid for in the same way that doctors, lawyers, and other professionals are paid, says this top speaker, best-selling author, international consultant, and popular TV and radio expert commentator. Mon, 12 May 2008 14:03:44 -0500 http://ezinearticles.com/?Yes,-I-Am-Trying-to-Sell-You-Something-And-Im-Proud-of-It!&id=1162935 http://ezinearticles.com/?Yes,-I-Am-Trying-to-Sell-You-Something-And-Im-Proud-of-It!&id=1162935 With telesales script, you have people who either love them or hate them, there is no middle ground. There are a group of people who believe that a person reading a telesales script sounds absolutely computer like and thus fails to make any impression on the consumer. But on a personal level I believe that a right telesales script is one that separates the achievers from the non achiever. Fri, 09 May 2008 15:26:19 -0500 http://ezinearticles.com/?Telesales-Scripts-Do-You-Love-Or-Hate-Them?&id=1162502 http://ezinearticles.com/?Telesales-Scripts-Do-You-Love-Or-Hate-Them?&id=1162502 Sometimes it amazes me when I think back to my earliest telephone selling days at Time-Life Books. Like most starving students, I was squeaking by, lucky to pick up odd jobs here and there when I spotted a flyer in a guy's hand at the college job placement office. "WANTED: BRIGHT, ARTICULATE STUDENTS!" it bellowed. "That's me!" I announced from over the guy's right shoulder. "Are you really interested in bright, articulate students? Well, I fit that description." Wed, 07 May 2008 15:05:27 -0500 http://ezinearticles.com/?How-Can-You-Develop-Telemarketing-Pros-in-Four-Hours-or-Less?&id=1155266 http://ezinearticles.com/?How-Can-You-Develop-Telemarketing-Pros-in-Four-Hours-or-Less?&id=1155266 Very often as sales people we want to simplify the process of selling by using sales scripts given to us my our company. How has that been working for you? Here you can learn where to get the greatest sales script the world has never seen and you won't have to pay anything but attention! Tue, 06 May 2008 14:38:10 -0500 http://ezinearticles.com/?How-to-Get-Your-Hands-on-the-Greatest-Sales-Script-in-the-World...Free!&id=1149639 http://ezinearticles.com/?How-to-Get-Your-Hands-on-the-Greatest-Sales-Script-in-the-World...Free!&id=1149639 Knowing how to protect your personal information is one of the best ways to stop yourself from falling victim to a telemarketing scam. Using a caller complaints site is your next most important step. Tue, 06 May 2008 11:18:08 -0500 http://ezinearticles.com/?How-to-Tell-That-You-Are-Being-Scammed-by-a-Telemarketer&id=1149691 http://ezinearticles.com/?How-to-Tell-That-You-Are-Being-Scammed-by-a-Telemarketer&id=1149691 According to the law, telemarketers are not allowed to call you on your cell phone. However, this doesn't stop a few of them from slipping through every so often. It's up to you to put things to a stop immediately, before you start having to pay for their illegality. Tue, 06 May 2008 11:17:41 -0500 http://ezinearticles.com/?Cell-Phone-Privacy-and-Telemarketers&id=1149688 http://ezinearticles.com/?Cell-Phone-Privacy-and-Telemarketers&id=1149688 Unless you know what to do and make the right caller complaints, telemarketers - including automated recordings - will just keep coming. It's time to learn your part in stopping telemarketers. Tue, 06 May 2008 11:17:17 -0500 http://ezinearticles.com/?How-Do-I-Get-Telemarketers-to-Stop-Calling?&id=1149671 http://ezinearticles.com/?How-Do-I-Get-Telemarketers-to-Stop-Calling?&id=1149671 I was mulling over my give and take with some prospects yesterday, critiquing my sales techniques, when I heard two voices in my head. "What if you're not such a great salesman?" "It might be slightly embarrassing. I am an acknowledged sales expert and I've been selling pretty well for decades." Tue, 06 May 2008 10:36:43 -0500 http://ezinearticles.com/?How-to-Become-The-Very-Worst-Salesperson-in-the-World&id=1149245 http://ezinearticles.com/?How-to-Become-The-Very-Worst-Salesperson-in-the-World&id=1149245 If you are like most people, you struggle to remember a time before telemarketers constantly hassled you at supper time and throughout your favorite prime time television shows. Just like microwaves and cell phones, telemarketing has become a part of life - albeit an annoying one - that most people have come to accept as a part of life. However, unlike the victims of telemarketing in the past, these days, there are things that you can do to protect yourself from this regular nuisance. Tue, 06 May 2008 10:26:59 -0500 http://ezinearticles.com/?The-History-of-Telemarketing&id=1149660 http://ezinearticles.com/?The-History-of-Telemarketing&id=1149660 Empower yourself against telemarketers by putting some of the information in your own hands. It is possible for you to find out about the company that is calling you all the time, so that you can put a stop to the annoyance. Tue, 06 May 2008 10:26:34 -0500 http://ezinearticles.com/?How-Can-I-Find-Out-More-About-A-Telemarketers-Number?&id=1149653 http://ezinearticles.com/?How-Can-I-Find-Out-More-About-A-Telemarketers-Number?&id=1149653 From all appearances coaching salespeople is pretty straightforward. Observe your reps in action. Then, tell them what they're doing right and doing wrong. Sign-off with a pep talk, and when their sales falter, begin the process again. But it's more complicated than that. Tue, 06 May 2008 09:52:18 -0500 http://ezinearticles.com/?How-to-Coach-The-Sweet-and-Sour-Sales-Rep&id=1149458 http://ezinearticles.com/?How-to-Coach-The-Sweet-and-Sour-Sales-Rep&id=1149458 Call centers provide vital customer service, and hence it is important to be able to monitor their performance. In this article the use of key performance indicators to do this management is discussed. Fri, 02 May 2008 08:55:01 -0500 http://ezinearticles.com/?Key-Performance-Indicators-Objectively-Evaluate-Call-Center-Performance&id=1143085 http://ezinearticles.com/?Key-Performance-Indicators-Objectively-Evaluate-Call-Center-Performance&id=1143085 That's the problem, the action does not feel natural when you've got to get started. A friend of mine who was my manager taught me that nothing cool happens before the first 100 tries. I also learned that the phone is not the best place to make a sale it's a great tool for getting to know someone's needs and to warm up a person for the gentle art of gaining trust. Wed, 30 Apr 2008 10:41:31 -0500 http://ezinearticles.com/?Why-Telephone-Sales-Calls-Are-Doomed-To-Fail-if-You-Fail-To-Do-This-One-Thing&id=1143731 http://ezinearticles.com/?Why-Telephone-Sales-Calls-Are-Doomed-To-Fail-if-You-Fail-To-Do-This-One-Thing&id=1143731 You know airlines are desperate when they replay the TV ad showing a boss distributing boarding envelopes to his minions as effortlessly as dealing a deck of playing cards. He mutters something to the effect that they should get out there to speak to their customers. The implication is clear: When your business really needs sales or to retain clients, there is no better way to do so than by getting on planes, securing rental cars, burning fossil fuels, spending impulsively on open-ended, unrestricted tickets, and ... Tue, 29 Apr 2008 16:03:28 -0500 http://ezinearticles.com/?Thanks,-But-Id-Rather-Reach-Out-and-Sell-Someone&id=1139551 http://ezinearticles.com/?Thanks,-But-Id-Rather-Reach-Out-and-Sell-Someone&id=1139551 While many notable onlookers attribute Detroit's decline to being insulated, arrogant, and slow to adapt, having been in the car business right out of college, I see their problems differently. To me, car retailers are hopelessly stuck in a business model that depends on doing business by car. They haven't fully grasped the implications of the Internet, and still insist on seeing prospects face to face. Tue, 29 Apr 2008 08:08:40 -0500 http://ezinearticles.com/?Every-Business-Should-Unleash-the-Power-of-The-Green-Machine&id=1137925 http://ezinearticles.com/?Every-Business-Should-Unleash-the-Power-of-The-Green-Machine&id=1137925 Telemarketing, as the name suggests is marketing done over the telephone. The main purpose behind telemarketing is to make people aware of the company's products and services thereby promoting sales. This is a type of direct marketing wherein the salesman uses telephone to market their products or services. In some cases telemarketing can also include some recorded audios that are played over automatic dialing. Mon, 28 Apr 2008 11:13:12 -0500 http://ezinearticles.com/?Telemarketing-The-Easy-Way!&id=1125007 http://ezinearticles.com/?Telemarketing-The-Easy-Way!&id=1125007 Are you cold calling door to door? This article discusses five "must-do's" that you can easily apply to increase response rates and close more sales. These strategies include the following: Know the name of your sales prospect or the decision-maker, dress with success, smile, smile, smile and keep smiling, a non-intrusive opening line and finally, follow up keeps you in the game. Mon, 28 Apr 2008 09:28:09 -0500 http://ezinearticles.com/?Do-Your-Knuckles-Hurt-When-Youre-Cold-Calling-Door-To-Door?&id=1133217 http://ezinearticles.com/?Do-Your-Knuckles-Hurt-When-Youre-Cold-Calling-Door-To-Door?&id=1133217 There is a good reason a productive telemarketing or customer service script has been called, a "money machine." It manufactures money on a consistent and reliable basis, providing it is professionally produced, tested, refined, introduced, and managed, says this professional speaker, best-selling author, and creator of the popular programs, THE NEW TELEMARKETING and THE LAW OF LARGE NUMBERS: HOW TO MAKE SUCCESS INEVITABLE. Mon, 28 Apr 2008 09:11:41 -0500 http://ezinearticles.com/?A-Great-Telemarketing-Script-is-a-Money-Machine&id=1132457 http://ezinearticles.com/?A-Great-Telemarketing-Script-is-a-Money-Machine&id=1132457 I was on my third day of phone calling and was extremely depressed. My supervisor, a pretty smart man came by and in front of everyone told me that we were all going to play video games that day. He never took his eyes off me or stopped smiling. It was 9 o'clock in the morning, the tension was thick and getting thicker. Mon, 28 Apr 2008 09:07:46 -0500 http://ezinearticles.com/?The-Biggest-Problem-With-Phone-Prospecting-Solved-By-a-Kid-Playing-Video-Games&id=1138829 http://ezinearticles.com/?The-Biggest-Problem-With-Phone-Prospecting-Solved-By-a-Kid-Playing-Video-Games&id=1138829 I live within a few hundred yards of a legend in the advertising copywriting world. This gent wrote the famous TV commercial: "This is your brain...And this is your brain on drugs." The camera flashes to a frying egg. The same sort of economy and punch need to be written into phone scripts. Fri, 25 Apr 2008 14:53:36 -0500 http://ezinearticles.com/?How-Can-I-Convince-My-Sales-Reps-to-Use-Scripts?&id=1129627 http://ezinearticles.com/?How-Can-I-Convince-My-Sales-Reps-to-Use-Scripts?&id=1129627 Some people bristle at the idea of using a call guide that they believe will inevitably make them sound, pardon the pun, phony. If you're one of these folks, I have an alternative for you, which blends the best of both worlds. Fri, 25 Apr 2008 09:41:07 -0500 http://ezinearticles.com/?Improvise-Your-Way-to-a-Great-Telemarketing-Script!&id=1127514 http://ezinearticles.com/?Improvise-Your-Way-to-a-Great-Telemarketing-Script!&id=1127514 A script is to telemarketing what an extemporaneous speech is to a public speaker. The key points and flow of reasoning are in front of the performer, but he is free to highlight, to amplify, or to minimize certain points to adapt to his specific audience. Fri, 25 Apr 2008 09:40:39 -0500 http://ezinearticles.com/?The-Role-of-Scripting-in-Telemarketing&id=1127429 http://ezinearticles.com/?The-Role-of-Scripting-in-Telemarketing&id=1127429 A secret shopping evaluator knows that a good salesperson does not talk a customer into getting something. The good salesperson does not try to shove something down the throat of a customer, or try to trick them into a purchase. A good salesperson is able to help the customer talk themselves into needing it, whatever it is! Thu, 24 Apr 2008 10:54:44 -0500 http://ezinearticles.com/?Self-Storage-And-Secret-Shopping&id=1131673 http://ezinearticles.com/?Self-Storage-And-Secret-Shopping&id=1131673 Have you ever wondered why two people can use the same sales script and obtain completely different results? The difference will often lie in their attitude and even more importantly in their psychological approach. Here are a few examples of how you can change the outcome of a telesales call by introducing "Mind Influencing Techniques." Wed, 23 Apr 2008 13:30:28 -0500 http://ezinearticles.com/?Simple-Psychology-In-Telesales&id=1119254 http://ezinearticles.com/?Simple-Psychology-In-Telesales&id=1119254 You're already frustrated with the number of legitimate telemarketers who are constantly calling you up in the few hours every day that you have to relax; what's worse? Scam artist telemarketers who call you with the singular intention of stealing your money or thieving your identity. It is coming to the point in the United States that identity theft scam telemarketing is becoming just as common as those calls to get you to part with your money over some fraudulent cause or another. Tue, 22 Apr 2008 16:53:44 -0500 http://ezinearticles.com/?Telemarketers-Who-Use-Warranty-Scams-For-Identity-Theft&id=1120029 http://ezinearticles.com/?Telemarketers-Who-Use-Warranty-Scams-For-Identity-Theft&id=1120029 The Do Not Call registry is only your first step for stopping telemarketers from calling you. The next step is to use a caller complaint site against the scam artists. Tue, 22 Apr 2008 16:52:05 -0500 http://ezinearticles.com/?Getting-Revenge-Against-Telemarketing-Companies-Who-Dont-Respect-The-Do-Not-Call-List&id=1120025 http://ezinearticles.com/?Getting-Revenge-Against-Telemarketing-Companies-Who-Dont-Respect-The-Do-Not-Call-List&id=1120025 If there is anything more annoying than having a telemarketer phone you in the middle of dinner, that thing would be having a recorded telemarketer phoning you in the middle of dinner. There are very few people in this world who actually enjoy getting a call from a telemarketer, especially an automated recording. However, it is important for you to know that there are some things that you can do - other than yelling at the recorded message - that can help to minimize the number of recorded calls you receive. Tue, 22 Apr 2008 16:51:45 -0500 http://ezinearticles.com/?Instead-Of-Yelling-At-A-Recorded-Message,-Use-A-Caller-Complaint-Site&id=1120018 http://ezinearticles.com/?Instead-Of-Yelling-At-A-Recorded-Message,-Use-A-Caller-Complaint-Site&id=1120018 If you ask a group of people about the most annoying things in their lives, the odds are that the topic of telemarketers will come up pretty quickly. When telemarketing first began, it is doubtful that anyone could have guessed how truly irritating the practice would become, and yet it remains a profitable enough activity that companies are willing to spend thousands of dollars on their telemarketing campaigns. This includes companies who are willing to participate in ethical and unethical telemarketing practices. Tue, 22 Apr 2008 16:51:22 -0500 http://ezinearticles.com/?When-Telemarketers-Are-Driving-You-Crazy,-Consumer-Collective-Action-Against-Them-Is-Your-Solution&id=1120016 http://ezinearticles.com/?When-Telemarketers-Are-Driving-You-Crazy,-Consumer-Collective-Action-Against-Them-Is-Your-Solution&id=1120016 Telemarketers can be annoying at best. Find out what to do to take away some of the frustration of the constant calls. Tue, 22 Apr 2008 16:50:27 -0500 http://ezinearticles.com/?Therapy-For-Those-Harassed-By-Telemarketers&id=1120010 http://ezinearticles.com/?Therapy-For-Those-Harassed-By-Telemarketers&id=1120010 If you are cold calling leads for your job or your home based business, you undoubtedly have been told "No" several times. This article will give you some tips for overcoming your fear of rejection. Mon, 21 Apr 2008 14:16:31 -0500 http://ezinearticles.com/?Cold-Calling-Leads-Overcoming-The-Fear-Of-Rejection&id=1117775 http://ezinearticles.com/?Cold-Calling-Leads-Overcoming-The-Fear-Of-Rejection&id=1117775 The word "Ugh" comes to mind quite frequently when contemplating the idea of calling leads. So what can make this process more bearable? Sun, 20 Apr 2008 12:57:32 -0500 http://ezinearticles.com/?Cold-Calling-Leads-UGH!-4-Ways-To-Make-It-More-Fun&id=1115579 http://ezinearticles.com/?Cold-Calling-Leads-UGH!-4-Ways-To-Make-It-More-Fun&id=1115579 Have you considered using teleseminars to reach your target audience in a different way? Read on to find out how I doubled my income by using teleseminars to communicate with my prospects and clients. Fri, 18 Apr 2008 08:42:01 -0500 http://ezinearticles.com/?Teleclasses,-Telecourses,-and-Teleseminars-How-To-Double-Your-Income-By-Using-Your-Telephone&id=1112432 http://ezinearticles.com/?Teleclasses,-Telecourses,-and-Teleseminars-How-To-Double-Your-Income-By-Using-Your-Telephone&id=1112432 Not many people will tell you that they enjoy receiving calls from telemarketers, and it's quite common for people to share ideas about how to avoid telemarketing calls, annoy telemarketers, and so on. However, did you know that there is something more frustrating than answering a call from a telemarketer? If you guessed a telemarketing recording, you're absolutely right! Thu, 17 Apr 2008 15:32:06 -0500 http://ezinearticles.com/?What-To-Do-When-You-Become-Frustrated-With-A-Telemarketing-Recording&id=1112350 http://ezinearticles.com/?What-To-Do-When-You-Become-Frustrated-With-A-Telemarketing-Recording&id=1112350 When the telemarketers keep calling and you are at your wits end, go online to vent your frustrations. This venting may be more productive than you know. Thu, 17 Apr 2008 15:30:57 -0500 http://ezinearticles.com/?Consumer-Collective-Action-Against-Telemarketers&id=1112346 http://ezinearticles.com/?Consumer-Collective-Action-Against-Telemarketers&id=1112346 Receiving constant calls from telemarketers can become stressful, and is no laughing matter. Telemarketing calls are frustrating and in most cases they are unwanted and an invasion of privacy. Your home should be your own private sanctuary where you can relax. Thu, 17 Apr 2008 15:30:30 -0500 http://ezinearticles.com/?Therapy-For-Telemarketers-Constantly-Calling-You&id=1112344 http://ezinearticles.com/?Therapy-For-Telemarketers-Constantly-Calling-You&id=1112344 William S. Samuels IV, President of Telesales Services, an acknowledged Telesales and Telemarketing industry leader gives his insight into the four things you need to know before you outsource your call center needs. Thu, 17 Apr 2008 09:58:51 -0500 http://ezinearticles.com/?Guide-to-Call-Center-Outsourcing&id=1105017 http://ezinearticles.com/?Guide-to-Call-Center-Outsourcing&id=1105017 You have mouths to feed, bills to pay, and time is running short. (1) You can pick up a book about selling the nice, slow, easy, and agreeably consultative way; or (2) You can buy a text on mastering the hard sell. The first tome will win friends and admirers. You'll love yourself for seeming so easygoing. The second text will win you sales. Yes, there may be some nasty fallout. Thu, 17 Apr 2008 09:50:09 -0500 http://ezinearticles.com/?Welcome-Back-to-The-Hard-Sell!&id=1107785 http://ezinearticles.com/?Welcome-Back-to-The-Hard-Sell!&id=1107785 Have you ever been frustrated by trying to reach a person at a telephone call center? Here's a quick customer service tip about a lesson from an unpleasant experience. Wed, 16 Apr 2008 11:08:43 -0500 http://ezinearticles.com/?A-Quick-Tip-From-A-Call-Center&id=1108064 http://ezinearticles.com/?A-Quick-Tip-From-A-Call-Center&id=1108064 There is a friend-to-friend greeting card that says, "Where ever you go, there you are." Another card has a picture of a guy flailing his arms in the middle of a fast moving river. Tue, 15 Apr 2008 08:59:51 -0500 http://ezinearticles.com/?Cold-Calling-Tip-Where-Are-You?&id=1106132 http://ezinearticles.com/?Cold-Calling-Tip-Where-Are-You?&id=1106132 Recently a seller relayed this cold calling scenario, "I cold call a prospect company for the name of an executive-level decision-maker and I call that person. I introduce myself and the name of the company. I do my best to get past the gatekeeper and get to the decision-maker, then, do my darnedest to keep him on the phone. Tue, 15 Apr 2008 08:59:18 -0500 http://ezinearticles.com/?Cold-Calling-Tip-To-Eliminate-Stress-and-Failure&id=1106129 http://ezinearticles.com/?Cold-Calling-Tip-To-Eliminate-Stress-and-Failure&id=1106129 You start the day with your inboxes full. Ideal prospects are calling, faxing, emailing, and mailing you. Mon, 14 Apr 2008 15:13:47 -0500 http://ezinearticles.com/?To-Those-Who-Want-to-Quit-Cold-Calling&id=1109215 http://ezinearticles.com/?To-Those-Who-Want-to-Quit-Cold-Calling&id=1109215 I'm thinking about you today, Valentine's Day. Yes, today is especially a day all about relationships. Well, I'm thinking about you mostly to give you an idea that can help you build better relationships with your customers, and turn more of the nonbuying prospects in your database into customers. Mon, 14 Apr 2008 15:02:04 -0500 http://ezinearticles.com/?Im-Thinking-About-YOU&id=1109878 http://ezinearticles.com/?Im-Thinking-About-YOU&id=1109878 The fear of the phone is a common problem many business people face every day but it is absolutely essential to overcome this if you want to move your business forward. I know firsthand how this fear can cripple you and prevent you from conducting your daily operations. Let's really think this through logically. Mon, 14 Apr 2008 10:13:45 -0500 http://ezinearticles.com/?Tips-To-Eliminate-Phone-Fear&id=1107499 http://ezinearticles.com/?Tips-To-Eliminate-Phone-Fear&id=1107499 There are many ways to maintain contact with your clients and customers, with one of the most popular being call centers - but what is a call center and how can having one help your company? The short answer to what is a call center is rather simple. It's a central building, or office, that is designed to handle a large amount of incoming phone calls. Thu, 10 Apr 2008 15:28:58 -0500 http://ezinearticles.com/?Call-Centers-What-Do-They-Do?&id=1100794 http://ezinearticles.com/?Call-Centers-What-Do-They-Do?&id=1100794 It has been said that one of the most frightening things to a new business owner is making cold calls closely followed by public speaking. Now, being in business is a lot about communication and less about doing what you do. If we could just do our business whatever that may be; without worrying about getting new business we would all be rich. Tue, 08 Apr 2008 08:52:25 -0500 http://ezinearticles.com/?Cold-Calling-Can-Be-Frightening&id=1095070 http://ezinearticles.com/?Cold-Calling-Can-Be-Frightening&id=1095070 Way too many articles dealing with cold calling touch on the negative aspects of it: handling rejection, getting through secretarial screening and voice mail, and finding the right decision makers. While I've developed great tools for accomplishing these tasks, I try to remind my trainees and clients to have fun when they're reaching out to sell someone. Fri, 04 Apr 2008 11:28:34 -0500 http://ezinearticles.com/?Five-Ways-to-Make-Cold-Calls-Fun&id=1087069 http://ezinearticles.com/?Five-Ways-to-Make-Cold-Calls-Fun&id=1087069 One of my favorite authors, a man whose words have had tremendous impact on my life, is David Allen, productivity guru. In David's book "Ready for Anything" he says, "Sometimes the biggest gain in productive energy will come from cleaning the cobwebs, dealing with old business, and clearing the decks--cutting loose debris that's impeding forward motion." Fri, 04 Apr 2008 09:06:34 -0500 http://ezinearticles.com/?Cold-Calling-Therapy&id=1085872 http://ezinearticles.com/?Cold-Calling-Therapy&id=1085872 If you already have really white teeth then you will certainly smile and show others this sales article. For those of you who do not have white teeth then this article may prompt you to take immediate action. What in the world does the topic of dental hygiene have anything to do with sales? One important aspect of sales is about presentation. It's about you and how you present yourself to your sales prospect. Read this article to learn what you need to do create a professional sales image when meeting with your prospect. Tue, 01 Apr 2008 15:36:43 -0500 http://ezinearticles.com/?Do-You-Meet-With-Sales-Prospects-Face-To-Face?-It-Might-Be-Time-To-Join-The-White-Teeth-Club?&id=1079073 http://ezinearticles.com/?Do-You-Meet-With-Sales-Prospects-Face-To-Face?-It-Might-Be-Time-To-Join-The-White-Teeth-Club?&id=1079073 Good communication can lead to a better understanding of people and perhaps more importantly, allowing others to fully understand us. This is especially important in business. The telephone is a very powerful tool, especially when used within a business environment. Tue, 01 Apr 2008 13:40:02 -0500 http://ezinearticles.com/?Communicating-on-the-Telephone&id=1074151 http://ezinearticles.com/?Communicating-on-the-Telephone&id=1074151 Change is inevitable, and happens every day. And the smart sales reps have processes in place to take advantage of it. Tue, 01 Apr 2008 13:01:23 -0500 http://ezinearticles.com/?How-To-Steal-Business-When-Your-Competitor-Goes-Through-Changes&id=1082628 http://ezinearticles.com/?How-To-Steal-Business-When-Your-Competitor-Goes-Through-Changes&id=1082628 Doing business by phone, which includes prospecting for new business, performing customer service and tech support, setting appointments, interpersonal networking and closing deals, has never been a better idea or a cheaper medium to use. Fuel costs are soaring, making personal meetings, whether we fly or drive to them, more expensive. When we do get together in meetings, egos clash, time is wasted, and meetings seem to beget even more meetings, without great results. Fri, 28 Mar 2008 08:00:33 -0500 http://ezinearticles.com/?Five-Reasons-to-Reach-Out-and-Sell-Someone-in-2008&id=1069890 http://ezinearticles.com/?Five-Reasons-to-Reach-Out-and-Sell-Someone-in-2008&id=1069890 Few forms of advertisement raise the ire of Americans like the omnipresent telemarketer. In this day and age of constant connection how can anyone hope to escape from the telemarketing spam, and what exactly are they up against? Wed, 26 Mar 2008 09:45:44 -0500 http://ezinearticles.com/?Attack-of-the-Telemarketers&id=1067990 http://ezinearticles.com/?Attack-of-the-Telemarketers&id=1067990 The typical sales type will do anything to avoid dialing the phone to try to convince someone they don't know to meet and listen to their pitch. It is uncomfortable bordering on painful. Mon, 24 Mar 2008 15:45:48 -0500 http://ezinearticles.com/?Quit-Cold-Calling-Now&id=1062892 http://ezinearticles.com/?Quit-Cold-Calling-Now&id=1062892 Telesales operatives can offer different functions depending on how the company operates. Some companies simply want telesales staff to perform an inbound customer service function or help with sales enquiries. Other organisations may want their telesales staff to perform outgoing or cold calling to recruit new clients and this is skill that needs to focus on recruiting the right candidates. Mon, 24 Mar 2008 10:48:49 -0500 http://ezinearticles.com/?Recruit-Telesales-Staff-To-Drive-Profits&id=1064143 http://ezinearticles.com/?Recruit-Telesales-Staff-To-Drive-Profits&id=1064143 Here's a few incredible techniques for Qualifying for Money. The first is called the Disappointed Technique. There are many variations on my Audio Series, however here's the easiest because it's only one word. Fri, 21 Mar 2008 16:44:38 -0500 http://ezinearticles.com/?Bonus-Super-Success-Secret-Bumping-For-Big-Bucks&id=1060714 http://ezinearticles.com/?Bonus-Super-Success-Secret-Bumping-For-Big-Bucks&id=1060714 I can't even begin to count the thousands of times that I've heard Salespeople complain about the quality of their Leads and/or how much they hate Cold Calling or Prospecting. How can you blame them? Hey, rejection sucks. Fri, 21 Mar 2008 08:25:49 -0500 http://ezinearticles.com/?10-Super-Success-Secret-The-Best-Prospects-In-The-World&id=1059111 http://ezinearticles.com/?10-Super-Success-Secret-The-Best-Prospects-In-The-World&id=1059111 First of all realize that the average person would rather talk about him or herself then hear about the 10 most famous people who ever lived. In fact, there are 3 things that people care about the most, which are Themselves, their Job or Career, and their Family. Fri, 21 Mar 2008 08:22:48 -0500 http://ezinearticles.com/?8-Super-Success-Secret-Make-Your-Customer-A-Star&id=1059102 http://ezinearticles.com/?8-Super-Success-Secret-Make-Your-Customer-A-Star&id=1059102 This is one of my favorite subjects because for my first 34 years, I didn't have much Fun. Oh sure, sometimes something around me would happen that would be Fun that I could watch or even participate in, but I didn't have Fun everyday, until I learned it was up to me to work at it and create Fun everyday. Fri, 21 Mar 2008 08:17:37 -0500 http://ezinearticles.com/?6-Super-Success-Secret-Have-Fun&id=1059097 http://ezinearticles.com/?6-Super-Success-Secret-Have-Fun&id=1059097 First and above all else, Mega-Buck Sales Pros are extremely jealous of their time. When they work, they concentrate at working and when they play, they concentrate on playing, and they rarely mix the two. Please appreciate that we are all blessed with 1,440 minutes each day in our Time Bank and it's up to each of us to invest our time wisely or waste it foolishly. Fri, 21 Mar 2008 08:16:10 -0500 http://ezinearticles.com/?4-Super-Success-Secret-Be-Jealous-Of-Your-Time&id=1059049 http://ezinearticles.com/?4-Super-Success-Secret-Be-Jealous-Of-Your-Time&id=1059049 It's possible that being a Salesperson isn't really your "calling" in life. Possibly you're only doing this until something else becomes available. That's fine except don't allow that to be an excuse to be "average" or just be good enough to get by. Fri, 21 Mar 2008 08:15:04 -0500 http://ezinearticles.com/?2-Super-Success-Secret-Develop-Your-Potential&id=1059044 http://ezinearticles.com/?2-Super-Success-Secret-Develop-Your-Potential&id=1059044 Please appreciate that Prospects and Customers want to be entertained. They don't want to be bored by someone who is only educating them. They would much rather talk with and listen to Sales Pros who are exciting, dynamic, and enthusiastic, rather than boring. Fri, 21 Mar 2008 08:14:41 -0500 http://ezinearticles.com/?3-Super-Success-Secret-Become-A-Performer&id=1059019 http://ezinearticles.com/?3-Super-Success-Secret-Become-A-Performer&id=1059019 I'm a salesman. I sell professional services to corporations and to other organizations that are seeking consulting, training, and management guidance. Wed, 19 Mar 2008 16:28:02 -0500 http://ezinearticles.com/?Please-Say-No!&id=1054265 http://ezinearticles.com/?Please-Say-No!&id=1054265 To improve call center effectiveness it is important to be aware of customer expectations. Remember it is easier to retain a customer than to acquire a new one. Fri, 14 Mar 2008 13:41:01 -0500 http://ezinearticles.com/?How-To-Improve-Call-Center-Effectiveness&id=1043790 http://ezinearticles.com/?How-To-Improve-Call-Center-Effectiveness&id=1043790 Whether you have recently gotten into real estate or you have been in the business for a while and need your numbers to come up, one powerful option that is available to you is using a telephone script to help you pre-screen your sellers. Finding the sellers that are interested and committed to what you have to offer is one of the cornerstones of good real estate business. Thu, 13 Mar 2008 14:41:18 -0500 http://ezinearticles.com/?Real-Estate-Phone-Scripts-And-How-You-Can-Use-Them-In-Your-Business&id=1040184 http://ezinearticles.com/?Real-Estate-Phone-Scripts-And-How-You-Can-Use-Them-In-Your-Business&id=1040184 A poor marketing strategy will lead your company to make costly mistakes, select the wrong market, or fail to reach the right target audience. While executive management has the primary responsibility of defining the sales and marketing strategy, every VP Sales, Sales Manager and Salesperson should ask him or herself... Thu, 13 Mar 2008 13:09:21 -0500 http://ezinearticles.com/?The-15-Time-Wasters-of-Inside-Sales-Departments-1-Poor-Sales-and-Marketing-Strategy&id=1039711 http://ezinearticles.com/?The-15-Time-Wasters-of-Inside-Sales-Departments-1-Poor-Sales-and-Marketing-Strategy&id=1039711 This 2nd series in a series of fifteen articles discusses the observations we have made over the last three years by watching the sales or marketing efforts of nearly five hundred customers. It has been my job to find the areas where salespeople typically waste time and develop technology solutions and techniques to generate more leads and make more sales. I have organized the many things I have observed into these fifteen areas where time is wasted. Thu, 13 Mar 2008 13:08:40 -0500 http://ezinearticles.com/?The-15-Time-Wasters-of-Inside-Sales-Departments-2-Poor-Hiring&id=1039857 http://ezinearticles.com/?The-15-Time-Wasters-of-Inside-Sales-Departments-2-Poor-Hiring&id=1039857 What is the definition of a good Cold Call? The answer is; 'Agreement'. At the end of each of your calls you should get an agreement to the next step or the next action to be taken by you and your suspect. Wed, 12 Mar 2008 13:06:30 -0500 http://ezinearticles.com/?Cold-Calling-Tip-Number-4-Get-An-Agreement&id=1039536 http://ezinearticles.com/?Cold-Calling-Tip-Number-4-Get-An-Agreement&id=1039536 Does your business require cold calling but you aren't having much success? This article will give you some tips to avoid costly mistakes while making those necessary cold calls. Tue, 11 Mar 2008 15:48:38 -0500 http://ezinearticles.com/?Cold-Calling-Mistakes-8-Tips-To-Avoid&id=1037927 http://ezinearticles.com/?Cold-Calling-Mistakes-8-Tips-To-Avoid&id=1037927 There are many benefits to outbound calls. This article explains these benefits and why they can help you and/or your business. Tue, 11 Mar 2008 13:19:59 -0500 http://ezinearticles.com/?Benefits-of-Outbound-Calls&id=1036831 http://ezinearticles.com/?Benefits-of-Outbound-Calls&id=1036831 Telesales, also known as telemarketing, has earned a bad reputation in many business circles. Before consumer's legislation, telesales agents or telemarketers had unfettered access to potential clients. Anyone with a telephone listing was guaranteed an evening call from an unsolicited sales person. Tue, 11 Mar 2008 11:14:12 -0500 http://ezinearticles.com/?Telesales-Adds-Money-to-Company-Bottom-Line&id=1038693 http://ezinearticles.com/?Telesales-Adds-Money-to-Company-Bottom-Line&id=1038693 If you've ever worked in a call center then these 5 reasons will probably resonate with you personally. If you've never worked in a call center, they have their good and bad sides, just like every industry. Here are my top 5 reasons why I hate call center jobs. Mon, 10 Mar 2008 13:23:23 -0500 http://ezinearticles.com/?5-Reasons-I-Hate-Call-Center-Jobs&id=878030 http://ezinearticles.com/?5-Reasons-I-Hate-Call-Center-Jobs&id=878030 One of the main reasons why sales reps don't make the sale is because they know absolutely nothing about their prospect before they pick up the telephone. Why is this happening? Perhaps, they are equating quantity with closing sales? Yes, it's important to make outbound calls, but what's even more important is how much research you do prior to making that first telephone call. Mon, 10 Mar 2008 11:19:27 -0500 http://ezinearticles.com/?Do-What-Most-Cold-Callers-Rarely-Do-and-Close-More-Sales!&id=1030993 http://ezinearticles.com/?Do-What-Most-Cold-Callers-Rarely-Do-and-Close-More-Sales!&id=1030993 Scammers who pose as false telemarketers are more successful than you might think. In fact, deceptive sales practices cost U.S. Fri, 07 Mar 2008 08:56:02 -0600 http://ezinearticles.com/?Popular-Telemarketing-Scams&id=1030309 http://ezinearticles.com/?Popular-Telemarketing-Scams&id=1030309 Say the word "telemarketer" and you'll likely see some eye-rolling, disgusted looks, and hear heavy sighs and many irritating experiences. While it is true that telemarketers generally cause frustration for most people, have you ever wondered why this form of marketing exists? The answer is plain and simple - it works. Fri, 07 Mar 2008 08:55:18 -0600 http://ezinearticles.com/?How-Many-Telemarketers-Are-There-in-the-United-States-and-How-Profitable-is-the-Industry?&id=1030287 http://ezinearticles.com/?How-Many-Telemarketers-Are-There-in-the-United-States-and-How-Profitable-is-the-Industry?&id=1030287 If you want to be successful in phone sales, you need to grab the customer's or potential customer's attention right away. If you "smile when you dial" and sound upbeat, there's a good chance you will have a captive audience. Once you grab the customer's or potential customer's attention, you need to get them to like and trust you. If a customer likes you and trusts you, they will buy from you. I used to sell to customers a coast away, who didn't know me or the products I sold and gave me their credit card number on the first call. Thu, 06 Mar 2008 08:47:01 -0600 http://ezinearticles.com/?The-How-Tos-Of-Selling-Over-The-Phone&id=1028717 http://ezinearticles.com/?The-How-Tos-Of-Selling-Over-The-Phone&id=1028717 The original Rule contained a provision prohibiting calls from any consumer who previously asked not to get calls from or on behalf of a particular seller. The amended rule retains that provision, and adds a new one prohibiting calls to any numbers consumers have placed on the Do Not Call Registry maintained by the FTC. Wed, 05 Mar 2008 15:05:11 -0600 http://ezinearticles.com/?The-Telemarketing-Sales-Rule-Part-2&id=1021055 http://ezinearticles.com/?The-Telemarketing-Sales-Rule-Part-2&id=1021055 There is one thing you can do to set yourself apart from the masses of other telemarketers... Don't sound like a telemarketer. Find out how. Thu, 28 Feb 2008 10:27:10 -0600 http://ezinearticles.com/?One-Really-Good-Telemarketing-Tip-How-NOT-To-Sound-Like-A-Telemarketer&id=1013789 http://ezinearticles.com/?One-Really-Good-Telemarketing-Tip-How-NOT-To-Sound-Like-A-Telemarketer&id=1013789 Buying mortgage leads can be frustrating and sometimes fruitless, as you may discover that on using these leads they are not very fresh at all. This leads to down time and negative time management, as they will only end up disappointing you after making endless calls and finding that these are of no use to you. Tue, 26 Feb 2008 08:25:18 -0600 http://ezinearticles.com/?On-Demand-Mortgage&id=1009485 http://ezinearticles.com/?On-Demand-Mortgage&id=1009485 In a jab at today's music industry and its lack of bankable talents, a recent article noted how Frank Sinatra's renditions, many of them from the 1950's and 1960's, keep ringing cash registers while sales of new musical acts are making a thud. Sinatra isn't "back." He, like many other quality contributors, never went away, or at least he never went completely out of fashion. The same can be said about telemarketing, says this professional speaker best-selling author, and popular radio and TV commentator. Mon, 25 Feb 2008 15:37:04 -0600 http://ezinearticles.com/?Like-Sinatra,-Telemarketing-Keeps-Ringing-Cash-Registers!&id=1004463 http://ezinearticles.com/?Like-Sinatra,-Telemarketing-Keeps-Ringing-Cash-Registers!&id=1004463 Focus on your intention, get creative, get clear on your energy level, increase your sense of anticipation and inspiration, and be a duck when it doesn't fly. These seven steps will get you inspired and into your zone before making calls, plus give you tools to deal with the callers that might otherwise get you down. Mon, 25 Feb 2008 09:06:06 -0600 http://ezinearticles.com/?Seven-Steps-to-Infuse-Focus-for-Stronger-Results&id=1005325 http://ezinearticles.com/?Seven-Steps-to-Infuse-Focus-for-Stronger-Results&id=1005325 There is a growing trend in telemarketing that is quickly gaining momentum. Many employers who have in the past operated traditional land based call centers are sending their agents home to work. Telemarketing companies employing agents working from home is nothing new. Mon, 18 Feb 2008 13:37:39 -0600 http://ezinearticles.com/?Sending-Call-Center-Agents-Home-to-Work-A-Growing-Trend-in-Telemarketing&id=986941 http://ezinearticles.com/?Sending-Call-Center-Agents-Home-to-Work-A-Growing-Trend-in-Telemarketing&id=986941 Create instant rapport by focusing on the caller and matching your tone of voice and mood. These five winning strategies for success will help your results immediately. Listen carefully to your caller and take cues so you can immediately create that bond of instant rapport that provides the framing for successful sales. Mon, 18 Feb 2008 13:07:38 -0600 http://ezinearticles.com/?Inspired-Teleselling-Five-Hot-Tips-for-Creating-Instant-Rapport&id=992996 http://ezinearticles.com/?Inspired-Teleselling-Five-Hot-Tips-for-Creating-Instant-Rapport&id=992996 For generations fears in cold calling have been overcome by simply pushing past them. However this solution doesn't help the prospect feel more comfortable with the call and generally creates a lot of red-flags in the eyes of the prospect. Mon, 18 Feb 2008 11:45:06 -0600 http://ezinearticles.com/?Overcoming-the-Fears-of-Cold-Calling&id=985470 http://ezinearticles.com/?Overcoming-the-Fears-of-Cold-Calling&id=985470 You don't have to be a superstar at cold calls to take advantage of telemarketing. Here is some advice from a seasoned telemarketer that will make your cold calls much more productive. Mon, 18 Feb 2008 09:03:27 -0600 http://ezinearticles.com/?How-To-Improve-Your-Cold-Call-Telemarketing-Results-Advice-For-Average-Salespeople&id=991217 http://ezinearticles.com/?How-To-Improve-Your-Cold-Call-Telemarketing-Results-Advice-For-Average-Salespeople&id=991217 The trick to sales is NOT to let everyone know that I sell "widgets" (everybody else sells widgets too). The trick is to let everyone know that I am the EXPERT when it comes to "widgets". When I can achieve that, then I can figuratively sit back and let the people that are in the market for a "widget" come to me, the expert. Fri, 15 Feb 2008 16:30:02 -0600 http://ezinearticles.com/?I-Hate-Cold-Calling&id=986506 http://ezinearticles.com/?I-Hate-Cold-Calling&id=986506 Throughout my tenure in the Sales Outsourcing arena I have been approached regularly with my thoughts regarding pay for performance marketing for Lead Generation and Appointment Setting campaigns. Particularly in Outbound telemarketing Business to Business. Fri, 15 Feb 2008 15:45:49 -0600 http://ezinearticles.com/?The-Illusion-of-Pay-for-Performance-Telemarketing&id=983622 http://ezinearticles.com/?The-Illusion-of-Pay-for-Performance-Telemarketing&id=983622 Given the right circumstances, most companies would relish the opportunity to increase their sales to such an extent that they only needed to concentrate on the administration. Even with the best will in the world forecasting sales is not a science, it's more like science fiction and is more likely to cause stress through incorrect or misleading data than any other aspect of business. Unlike other areas of your business, sales can be the least quantifiable as invariably, the act of selling happens away from the manager who needs to monitor the ... Fri, 15 Feb 2008 14:28:38 -0600 http://ezinearticles.com/?Do-You-Need-More-Staff-To-Increase-Turnover-Or-Is-There-An-Alternative?&id=984427 http://ezinearticles.com/?Do-You-Need-More-Staff-To-Increase-Turnover-Or-Is-There-An-Alternative?&id=984427 The 8 Steps to Get Smiling Before You Pick Up the Phone remind you about times when you really feel great and remove some of the blocks that prevent you from achieving all that you want from your tele-sales career. Anyone who prospects can learn from these steps, beginning with focusing on your intention and getting clarity on your potential wins. Fri, 15 Feb 2008 14:04:48 -0600 http://ezinearticles.com/?8-Steps-to-Get-Smiling-Before-You-Pick-Up-the-Phone&id=984917 http://ezinearticles.com/?8-Steps-to-Get-Smiling-Before-You-Pick-Up-the-Phone&id=984917 A sales guy who is successful at making cold calls, does not sell everything to everyone. He will start off with permission marketing, by seeking consent from the prospect to send them some information about his company and to educate them about the products and services that his company offers. Wed, 13 Feb 2008 08:29:45 -0600 http://ezinearticles.com/?Self-Development-for-Sales-People-Learn-How-to-Make-Cold-Calls&id=981558 http://ezinearticles.com/?Self-Development-for-Sales-People-Learn-How-to-Make-Cold-Calls&id=981558 Is cold calling an essential piece of a successful business development or sales strategy? See how you can transform the unpleasant prospect of a cold call into an easy warm and productive call. Tue, 12 Feb 2008 11:02:10 -0600 http://ezinearticles.com/?To-Cold-Call-Or-Not-To-Cold-Call&id=974889 http://ezinearticles.com/?To-Cold-Call-Or-Not-To-Cold-Call&id=974889 Telemarketing can be part of a bigger effort to increase your sales no matter what business you have. Read about a unique method that will supercharge your marketing efforts. This can turn cold-canvassing into hot leads without any added expense. Mon, 11 Feb 2008 11:40:02 -0600 http://ezinearticles.com/?Smart-Telemarketing-How-To-Supercharge-Your-Marketing-Efforts-With-Follow-Up-Telemarketing&id=976715 http://ezinearticles.com/?Smart-Telemarketing-How-To-Supercharge-Your-Marketing-Efforts-With-Follow-Up-Telemarketing&id=976715 Telemarketers shouldn't be ignored, even if you don't want what they are selling. So why not use them to your advantage? Fri, 08 Feb 2008 12:54:50 -0600 http://ezinearticles.com/?National-Sell-To-A-Telemarketer-Day&id=969984 http://ezinearticles.com/?National-Sell-To-A-Telemarketer-Day&id=969984 Have you heard about people making anywhere from a couple hundred to several thousands of dollars on the phone? Can you believe that? I mean I hear people are making more money in an hour than some people make working all week, 60 hours! Fri, 08 Feb 2008 10:50:37 -0600 http://ezinearticles.com/?Tele-Truth-The-Truth-About-Making-Money-On-The-Phone-With-Teleseminars-And-Conference-Calls-(Pt-1)&id=969052 http://ezinearticles.com/?Tele-Truth-The-Truth-About-Making-Money-On-The-Phone-With-Teleseminars-And-Conference-Calls-(Pt-1)&id=969052 Many salespeople never realize the benefits of telemarketing due to the fact they fear rejection by phone. Here are (3) keys you can use immediately to eliminate phone fear. Don't let this common problem stop you from getting results from telemarketing. Fri, 08 Feb 2008 08:01:39 -0600 http://ezinearticles.com/?Telemarketing-How-To-Overcome-The-Fear-Of-Phone-Rejection&id=969395 http://ezinearticles.com/?Telemarketing-How-To-Overcome-The-Fear-Of-Phone-Rejection&id=969395 When sending SMS text messages, marketers must adhere to FCC requirements. As a best practice, recommendations established by the Mobile Marketing Association (MMA) should also be followed. Thu, 07 Feb 2008 14:37:25 -0600 http://ezinearticles.com/?Mobile-Marketing-The-Keys-to-SMS-Compliance&id=968542 http://ezinearticles.com/?Mobile-Marketing-The-Keys-to-SMS-Compliance&id=968542 You can be successful with telemarketing even if you fear rejection. Don't let your fear cost your business money. Find out (3) simple tips to use telemarketing in your business. Tue, 05 Feb 2008 07:58:54 -0600 http://ezinearticles.com/?Success-Using-Telemarketing-Even-For-People-Scared-of-the-Phone&id=963518 http://ezinearticles.com/?Success-Using-Telemarketing-Even-For-People-Scared-of-the-Phone&id=963518 Walking into a meeting, one carries a life time of learned socially acceptable behaviors and manners into the room. However, when participating in or conducting a teleconference, one must be aware of and adhere to the norms of professional etiquette expected during a teleconference. Wed, 30 Jan 2008 08:26:45 -0600 http://ezinearticles.com/?Teleconferencing-Etiquette-Tips-and-Ground-Rules&id=956342 http://ezinearticles.com/?Teleconferencing-Etiquette-Tips-and-Ground-Rules&id=956342 Are you teleconference calls muddled by background noises to the point of distraction? Are your teleconferences beset by overlapping speakers and trouble identifying voices? Perhaps you feel left out because others always talk first and monopolize the discussion and the facilitator is overwhelmed. Wed, 30 Jan 2008 08:13:14 -0600 http://ezinearticles.com/?Manage-Your-Meetings-Teleconference-Etiquette&id=956325 http://ezinearticles.com/?Manage-Your-Meetings-Teleconference-Etiquette&id=956325 You can be the most experienced and best-trained salesperson in the world and still deliver flat, lifeless presentations, while the rookie next to you could sound inspired and break all sales records using a fraction of your skills. Have you ever wondered why you can descend into a slump while they're soaring, defying gravity? Could it be a matter of hope and faith? Are they asking for and receiving help? Tue, 29 Jan 2008 10:26:41 -0600 http://ezinearticles.com/?The-Telemarketing-Prayer&id=952836 http://ezinearticles.com/?The-Telemarketing-Prayer&id=952836 Copyright 2008 EzineArticles.com - All Rights Reserved.