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When You Work With a Foreclosing Mortgage Company, Document Your Attempts to Reach a Solution In defending against a foreclosure action, homeowners usually must make frequent attempts to contact their lender, an evil but necessary part of the process. This is typically the step in any plan to save a home that borrowers find the most difficulty with, not only due to their own embarrassment at falling behind, but also because of aggressive, rude, or incompetent customer service agents. But it is important to make the calls in order to work out a solution, and homeowners should record or document every time they contact their mortgage companies. [VIEW ARTICLE]Comments RSS Feed For This Article: 
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Subject: Don't tell them
Whenever I tell the rep that I'm recording, they always hangup. Makes you wonder doesn't it. If they don't have anything to hide they would welcome it. The moral of this comment, Don't tell them. You may need to be in a single party consent state to not break the law.