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References Are the Key Tool to Avoiding Bad Hires When you have got it down to a shortlist of three candidates, check the past by contacting the references that they've given you. Before you do this, just remember that at least 40% of resumes do not contain the truth. The truth is often absent either through exaggeration or omission. [VIEW ARTICLE]Comments RSS Feed For This Article: 
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 Peter L Mitchell writes:Subject: References Hi Tom I totally agree. You make a very good point. Can I use your comment in my next edition of "The Key to Interviewing" please. I would like to give you credit for the concept so please send me your details to peter@thelearning.co.nz. I will send you a copy when it is published. Comment provided November 2, 2009 at 5:16 pm
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Subject: References
All too often a reference check is almost a formality. People believe that you can't really ask more than name rank and serial number. Not true. You are provided a list from the candidate. Call them. We teach hiring managers to call the references and ask one simple question, how did the candidate make things better? If they can't tell you, it is a meaningless reference. If they can tell you then you have a winner.