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I'm Not Shopping Here Today! Most companies lose business and never realize it because customers vote with their feet, so to speak. We march off to a competitor without voicing our complaints. I am resolved to do the opposite, to not only say it once, but to retell the story, time after time, to drive home the true costs of customer abuse, says this top customer service, sales and negotiation speaker and author. [VIEW ARTICLE]Comments RSS Feed For This Article: 
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 Dr Lorraine Haataia writes:Subject: vote with your feet Great article. More customers need to be so bold. Some companies get more business than they deserve often due to convenience. This is a great example of how customers can voice their feedback. It would be interesting to call the corporate office and announce that it's day 365 since I last . . . Comment provided October 5, 2009 at 10:06 am
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Subject: vote with your feet
Great article. More customers need to be so bold. Some companies get more business than they deserve often due to convenience. This is a great example of how customers can voice their feedback.