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Royston Morgan - EzineArticles.com Expert Author
Roy is a consultant and director of his own company Crosslight Management and Decision Dimensions - a company that creates and brings to market psychological tests around decision making.
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- What is Leadership and Does it Matter
[Self-Improvement:Leadership] Leadership is very much in vogue especially in the public sector unfortunately there is not much evidence that it exists and if it does exist makes any difference to organisational success. This article explores the types of leadership ideas floating around and closes with the view that leaders must be adept and managing the organisational context and that far from being an outmoded concept good managers are the core to organisational success.
- Why Do People Prefer a Rebate? - Five Reasons Why a Rebate Wins Over Heavy Discounting
[Business:Management] Why do we prefer a cash rebate cheque over a discount of the same value - or even chose the most certain although riskier alternative when given a choice. This short article explores an area of decision making known as prospect theory one of the areas of management theory that shows us we are not so rational as we sometimes assume.
- Weighing Up What People Say - Being More Critical
[Business:Change-Management] This short article discusses why we as consumers and managers should be much more critical and evaluative when we read an article in the press or receive a report justifying an investment. The key is quite simple - just look at the argument being proposed and assess what it is based on.
- How to Plan For Business Benefits
[Business:Strategic-Planning] Planning for the benefits in a project is an essential task the value to be delivered just does not happen of itself it must be planned. Too many projects consume resources without delivering any of the proposed value its advocates claimed. This article introduces the concept of benefits planning into the activities around a project it also contains an article where more detailed information can be found.
- How to Cold Call a Prospect - Top Tips on How to Be Successful
[Business:Sales] Cold-calling is a method of identifying potential prospects for your sales efforts and is the reconnaissance before any real sales engagement begins. Cold-calling is not where the sale happens its where the terrain is identified and the process begins. It must be said that cold-calling is hard work and although the most universally despised aspect of the sales job if done well will pay very rich dividends
- Stress From Outsourcing Can Kill
[Business:Outsourcing] It is well known that stress in the workplace can have real physical effects on those being laid off as well as survivors those left behind. This article reports on findings that the stress from such processes such as Downsizing or Outsourcing can have dire physical consequences.
- How To Do a RACI Charting and Analysis - A Practical Guide
[Business:Change-Management] RACI is a useful analytical tool that can be used to examine many problems in an organization around clarifying who is doing what. This guide sets down in a clear way the benefits of the approach and takes the reader through the steps needed to create then analysis a RACI Chart.
- How to Do a Force Field Analysis - The Seven Steps
[Business:Change-Management] Purpose of Tool. It can be used to identify those forces that both help and hinder the solution to an issue or problem so that the positives can be reinforced and/or the negatives eliminated or reduced. It can also be useful as a way of thinking about a difficult negotiation, or interpersonal relationship such as getting your daughter to do her homework. It is based on field theory which suggests that a current situation in an organization is held ...
- Setting and Deploying Objectives
[Business:Management] Setting objectives is a simple but often overlooked task - managers and staff need to be clear what are the activities that directly contribute to the organizations success. This simple article sets down the simple rules for ensuring what people do is what the organization wants them to do to focus them on being effective.
- Drafting a Successful Statement of Work
[Business:Negotiation] In this article I go into some of the contents needed to complete a Statement of Work (SOW) - a SOW is an important document as it details the agreement between the parties as to what must be delivered and by when. It is a supplement to the contract and must be done well to avoid nasty consequences later on when what is actually delivered is not what was expected by the client.
- What Makes a Good Decision Maker - The Three Ingredients For Success
[Business:Management] A 2004-2005 Teradata Report on Enterprise Decision-Making showed that over 70% of the respondents in their survey said that poor decision-making is a serious problem for their business. Other research in the UK conducted by the research agency YouGov for the Investors in People organisation highlighted the negative impact that poor decision-making was having on employees.
- Dismissing an Employee - The Seven Steps of Good Management Practice
[Business:Management] Dismissing an employee is an onerous task that all managers will one day have to face. It need not be that difficult as long as a clear and transparent process is followed. This article explains best practice in this important management area that is often not covered on business school courses- and if followed will ensure an ethical and trouble free experience..
- Partner Relationship Management (PRM) - Hype Or Hope?
[Business:Sales-Management] Software suppliers are bringing to market more advanced software enabling leading organizations to manage their partners more effectively and develop go to market approaches that can have large benefits for all. However the basics of managing a partner such as openness in objectives and fair business practice are more important to success that the purchase of a suitable IT Tool - until these basics are grasped the full potential in this developing field will be stunted.
- Why Does Outsourcing Often Fail to Deliver Any Benefit?
[Business:Outsourcing] This article examines some of the key reasons why some outsourcing contracts do not live up to their initial expectations and delivery little or no cost reduction. The Author pleads for a planned and systematically executed process to ensure the outsource and the benefits stay on track.
- Badly Led Change Can Impact on Customer Satisfaction - Four Hotspots of Resistance
[Business:Change-Management] Change Management is often synonymous with communication techniques in organizations - in this short article some of the more indirect consequences of poorly led change are outlined. The article concludes that involvement and thinking through the consequences of change for the participants is a key task for change leaders in organizations.
- Writing a High Scoring Essay - Essay Guide For Academic Success
[Writing-and-Speaking:Writing] This article was first published as part of a series of guides for students of the OC and OD modules for the MSc in psychology at London University. It contains practical tips for students in writing a successful and high scoring essay.
- Internal Staff Are Greater Security Risk Than Hackers
[Business:Security] When we talk about security risk we are often immediately drawn to thinking about hackers and lone young men in the middle of the night attempting to breach our security. Several high profile cases have recently shown that that this is not the case normal users of the data: managers, staffers and consultants are actually more of a risk to data security than these lonely young men.
- The Five Steps to Effective and Successful Outsourcing
[Business:Outsourcing] Based on his consulting practice supporting organizations in an outsourcing transition the author outlines five key things to get right when organizing an outsource. These simple 5 rules can enable an outsource client to get on the right track to achieving business benefits from this complex change process.
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