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What you don’t know about your business can cost you your business! Do you have any of these issues:Late financials, Low return on equity, Lack of planning, Cash shortages, Low customer profitability, Crisis atmosphere, No growth, Lack of financing, Inventory shortages, or Unpleasant gut feeling. Companies that benefit from his help include: (a) Board of Directors package is complete less than 6 days before the Board meeting; (b) A problem occurs which makes you wonder what ... [More]

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Exposed - How Risk Management is Business Equivalent of Your Homeowners Insurance
[Business:Change-Management] You keep hearing about needing some version of risk management- enterprise risk management (ERM), operational risk management, contingency planning, operational review or even risk roadmap. If you are not a billion dollar company, where do you start?

Intriguing Secrets - Why You Should Prepare Immediately For an Economic Upturn
[News-and-Society:Economics] Whether you believe that the recovery is already here, is close by, or is still months away, you need to prepare as if the recovery is already here. Effectively this is an unusual situation where the proverbial two edged sword has reasons to cut the same way.

Enterprise Risk Management (ERM) Applied to Benefit Operations and Strategic Planning
[Business:Strategic-Planning] Your business is still doing OK, but not like it did before or not well enough to reach the vision you have. You have read about or even tried performance improvement, team building, business planning, process management, benchmarking, time management, or even organizational culture.

Best Practices For Growth Companies - Foundation Process
[Business:Management] What hidden risks could topple your company? You may see, hear or feel problem issues like: late financials, low return on equity, lack of planning, cash shortages, low customer profitability, crisis atmosphere, no growth, lack of financing, inventory shortages, or unpleasant gut feeling. You keep hearing about different versions of risk management. How can anyone who reads the paper or listens to the news question the need to do something. How about starting with a checklist of actions and tactics to keep your growth on track?

Reduce Risk If You Do Not Have a Fortress Balance Sheet - 7 Step Process
[Business:Strategic-Planning] If you have not heard the new phrase Fortress Balance Sheet, you probably are taking more risk than you thought. It is hard to be strategic when you are fighting alligator issues like: late financials, low return on equity, lack of planning, cash shortages, low customer profitability, crisis atmosphere, no growth, lack of financing, inventory shortages, or unpleasant gut feeling. How would you like a seven step process to look at major risks you are taking with a related method to reduce those risks? You can use this as a common sense way to build on your process of enterprise risk management, ERM, strategic planning, risk assessment, risk management assessment, entire enterprise risk management assessment, operational review, due diligence, or scenario budgeting.

Risk Management Versus Reward - Recession is Over Versus Hunker Down - Change Process Methodology
[Business:Strategic-Planning] Which of these two camps are you in? We need to stay hunkered down because the other shoe is getting ready to drop. We are tired of participating in the recession and want to start planning for growth. How do you use fancy tools like enterprise risk management, ERM, strategic planning, risk assessment, risk management assessment, entire enterprise risk management assessment, operational review, due diligence, scenario budgeting and many more methods and processes until you get a more focused relationship between your risk tolerance and resources available. Consider this tool as a process or methodology.

Renewable Energy (Green) Risk - Consider How eWaste Regulations and Changes Will Impact You
[News-and-Society:Environmental] How will the ewaste issue portion of the trend to a greener economy impact you and your business? Whether you think of this as clean energy, alternative energy, a job creation strategy or a business risk to be monitored as part of your strategic plan, contingency planning, budget, or enterprise risk management (ERM) process, how can you prepare for this trend? The article below presents suggestions on an approach to be tailored for your industry and specific situation.

How You Can Improve Governance, Risk Management and Compliance Without Destroying Agility
[Business:Strategic-Planning] Many of you are thinking about or implementing systems or processes for your company's governance, risk management, or compliance process or system. The new buzz word for these three complimentary issues is GRC. Some of you may use other phrases or versions of the GRC triad, such as enterprise risk management (ERM), strategic planning, risk assessment, risk management assessment, entire enterprise risk management assessment, operational review, due diligence, change management, or scenario based planning. Depending on your present thought about governance, risk management or compliance, the author suggests a range of views on GRC for you to consider other viewpoints of this issue as you work on these areas. This more flexible framework may help you steer a more agile application in your business.

Governance, Risk Management, Compliance (GRC) - Where is Your Company Now?
[Business:Change-Management] Many of you are thinking about or working on issues of governance, risk management, or compliance. The new buzz word for these three complimentary issues is GRC. Amazing how something becomes more expensive and important when someone can reduce the phrase to three letters. After all, you may have some version of enterprise risk management (ERM), strategic planning, risk assessment, risk management assessment, entire enterprise risk management assessment, operational review, due diligence, or scenario. You thought you were done or at least had the end in site.

Secret System to Reduce Costs of What You Don't Know in Your Business - Flash Report Metrics Process
[Computers-and-Technology:Software] What hidden risks could topple your company? You may see, hear or feel problem issues like: late financials, low return on equity, lack of planning, cash shortages, low customer profitability, crisis atmosphere, no growth, lack of financing, inventory shortages, or unpleasant gut feeling. You keep hearing about different versions of risk management. How can anyone who reads the paper or listens to the news question the need to do something. And yet, there are so many different sounding terms. Enterprise risk management, ERM, strategic planning, risk assessment, risk management assessment, entire enterprise risk management assessment...

Bottom-line Benefits of Knowing Differences Between Booking, Billings, Cash and Revenue Now Revealed
[Business:Sales] With the major push business of every size is making to sell more, you and your people are being encouraged to think outside the book, be more creative etc to do what it takes to bring in sales and ultimately cash. Sales and marketing executives and many CEOs will say that sales are the lifeblood of the business because nothing happens until there is a sale.

Secret System to Reduce Costs of What You Don't Know in Your Business - 7 of 7
[Business:Management] What hidden risks could topple your company? You may see, hear or feel problem issues like: late financials, low return on equity, lack of planning, cash shortages, low customer profitability, crisis atmosphere, no growth, lack of financing, inventory shortages, or unpleasant gut feeling. You keep hearing about different versions of risk management. How can anyone who reads the paper or listens to the news question the need to do something. And yet, there are so many different sounding terms. Enterprise risk management, ERM, strategic planning, risk assessment, risk management assessment, entire enterprise risk management assessment...

Secret System to Reduce Costs of What You Don't Know in Your Business - 6 of 7
[Business:Change-Management] What hidden risks could topple your company? You may see, hear or feel problem issues like: late financials, low return on equity, lack of planning, cash shortages, low customer profitability, crisis atmosphere, no growth, lack of financing, inventory shortages, or unpleasant gut feeling. You keep hearing about different versions of risk management. How can anyone who reads the paper or listens to the news question the need to do something. And yet, there are so many different sounding terms. Enterprise risk management, ERM, strategic planning, risk assessment, risk management assessment, entire enterprise risk management assessment, operational review, due diligence, scenario budgeting and many more methods and processes are discussed. If you are not a multi billion dollar company, where do you start? How about starting with creating a risk tolerance framework tailored for YOUR situation to help make decisions more relevant to you needs?

Even World Class Metrics Are Worthless When You Do Not Use Them
[Business:Management] You see, hear or feel problem issues like: late financials, low return on equity, lack of planning, cash shortages, low customer profitability, crisis atmosphere, no growth, lack of financing, inventory shortages, or unpleasant gut feeling. How can you justify time to improve metrics? After all, you may have some version of enterprise risk management (ERM), strategic planning, risk assessment, risk management assessment, entire enterprise risk management assessment, operational review, due diligence, or scenario. If you are not a multi billion dollar company, where do you start? How about starting with creating or improving measuring the 5 to 7 business results most relevant to your needs?

Where is Your Pony in This Recession?
[Business:Change-Management] There are always some leaders who find opportunity in the middle of crisis, talking business away from others so those opportunists come out of downturns and problems to the plus. This process can be particularly helpful when you are feeling or seeing: late financials, low return on equity, lack of planning, cash shortages, low customer profitability, crisis atmosphere, no growth, lack of financing, inventory shortages, or unpleasant gut feeling. How do make your half full glass fuller for your business? Consider looking into the four areas which are the core of most business problem areas.

Secret System to Reduce Costs of What You Don't Know in Your Business - 5 of 7
[Business:Strategic-Planning] What hidden risks could topple your company? You keep hearing about different versions of risk management. How can anyone who reads the paper or listens to the news question the need to do something. And yet, there are so many different sounding terms. Enterprise risk management, ERM, strategic planning, risk assessment, risk management assessment, entire enterprise risk management assessment, operational review, due diligence, scenario budgeting and many more methods and processes are discussed. If you are not a multi billion dollar company, where do you start? How about starting with how the incoming clean energy tsunami (carbon tax) will devastate companies, unless they start preparing now.

Secret System to Reduce Costs of What You Don't Know in Your Business - 4 of 7
[Business:Management] What hidden risks could topple your company? You keep hearing about different versions of risk management. How can anyone who reads the paper or listens to the news question the need to do something. And yet, there are so many different sounding terms. Enterprise risk management, ERM, strategic planning, risk assessment, risk management assessment, entire enterprise risk management assessment, operational review, due diligence, scenario budgeting and many more methods and processes are discussed. If you are not a multi billion dollar company, where do you start? How about tuning and improving your business model?

A Crisis is a Terrible Thing to Waste in Your Business
[Business:Strategic-Planning] How fat and flabby has your company gotten before the downturn? If not now, when will you truthfully face up to the impact of those past failures to make hard decisions? And how fair have those past failures been to employees, vendors, customers or your business? The author references examples and suggests specific questions to ask as you correct those situations.

Does Your Incentive Plans Have This Basic Flaw?
[Business:Change-Management] People do not listen to what you say. They listen to how people are rewarded and encouraged. When your bonus plan does not consider the level of financial and people resources managers receive to achieve business results, they will game the system. To ensure they meet their targets and receive maximum bonus and stay on track for promotions, managers are incented to hoard resources or overstaff for their unit, even if they really want to be team players. This goes from the supervisor or department head to the CEO of a major division. This approach can be considered as part of a cost of capital...

Secret System to Reduce Costs of What You Don't Know in Your Business - 3 of 7
[Business:Management] What hidden risks could topple your company? You keep hearing about different versions of risk management. How can anyone who reads the paper or listens to the news question the need to do something. And yet, there are so many different sounding terms. Enterprise risk management, ERM, strategic planning, risk assessment, risk management assessment, entire enterprise risk management assessment, operational review, due diligence, scenario budgeting and many more methods and processes are discussed. If you are not a multi billion dollar company, where do you start? How about starting with 5 high yield actionable tactical areas to look?

Good Company, Bad Balance Sheet - Process to Avoid That For Your Company
[Business:Strategic-Planning] Your business is still doing OK, but not like it did before or not well enough to reach the vision you have. You have read about or even tried performance improvement, team building, business planning, process management, benchmarking, time management, or even organizational culture. Your financing partners are asking what you are doing to manage risk. They throw out terms like enterprise risk management, ERM, strategic planning, risk assessment, risk management assessment, entire enterprise risk management assessment, operational review, due diligence, scenario budgeting The number of choices are overwhelming. If you are not a multi billion dollar company, where do you start getting things back on track again?

Secret System to Reduce Costs of What You Don't Know in Your Business - 2 of 7
[Business:Management] What hidden risks could topple your company? You keep hearing about different versions of risk management. How can anyone who reads the paper or listens to the news question the need to do something. And yet, there are so many different sounding terms. Enterprise risk management, ERM, strategic planning, risk assessment, risk management assessment, entire enterprise risk management assessment, operational review, due diligence, scenario budgeting and many more methods and processes are discussed. If you are not a multi billion dollar company, where do you start? How about starting with seven specific areas to look for improvement?

Secret System to Reduce Costs of What You Don't Know in Your Business - 1 of 7
[Business:Strategic-Planning] What hidden risks could topple your company? You keep hearing about different versions of risk management. How can anyone who reads the paper or listens to the news question the need to do something. And yet, there are so many different sounding terms. Enterprise risk management, ERM, strategic planning, risk assessment, risk management assessment, entire enterprise risk management assessment, operational review, due diligence, scenario budgeting and many more methods and processes are discussed. If you are not a multi-billion dollar company, where do you start? How about a basic definition of enterprise risk management?

How to Operate Safer As the Economy Forces You Closer to the Edge
[Business:Change-Management] As we operate under more and more stress in our personal and business lives while surviving the current economic uncertainty, where are risks or dangers creeping into our business ready to explode at the worst possible time? Murphy became famous for creating that law. The author suggests a simple inexpensive answer.

How Can Your Cut Flowers Help You Survive Carbon Tax Globalization?
[Business:Management] One hidden aspect for most people about globalization is the carbon tax footprint review onslaught. To plan for this, this article provides a gentle example of a global supply chain that very few people know about or think about. Consider using this as a catalyst for your management development, training, decision making or managing change process to select as a crucial project for their presentations to your executive leadership team. If you do not have at least one version of management development, training, decision making or managing change process for your company, start or improve one. And have that group look into your carbon tax footprint for both potential benefits for your business and to reduce what for many companies is an enormous unrecorded risk.

Secrets to Surviving 30 to 50% Drops in Revenue
[Business:Management] Last year who would have thought planning for 30 to 50% drops in revenue was anything logical for their risk management process to consider? Granted, there were a few isolated instances of people talking about drops of that magnitude briefly after 9-11. Now that you are planning for dramatic drops or ARE even in the process of living through catastrophic changes, how do you change or add to your budget, strategic planning, contingency planning, risk management or even enterprise risk management (ERM) process to reduce the likelihood of being blindsided again? Or what if your budget or quarterly rolling budget process is the extent of your risk assessment and evaluation process? This article can crystallize your thoughts.

What Hidden Church Has Put Your Business at Risk?
[Business:Management] In your new leaner faster moving business, your team needs to be able to trust that everyone is looking out for others and you learn about business risk BEFORE the crisis hits. What makes you think your management team and employees feel it is safe to put themselves at risk by letting you know about oncoming business risks or problems? Enterprise risk management (ERM), contingency planning, strategic planning or whatever you call your early warning program, only works when people feel safe to be the bearer of bad news. What human resources, the mission statement, or customer services say is overwhelmed by how the budget allocates strategic resources and who gets incentive bonuses and leadership promotions.

What Happens When Bicycles Get Priority Over Cars and People?
[Business:Change-Management] Your company is so hunkered down and right sized that you wonder who is thinking strategically and looking for opportunities to grow while others cutback. How about just one trend that your change management, business planning, or business development group can consider as a potential opportunity or at least a risk to be avoided? As a mid market or growing company, where do you start?

Nationalization - How Might That Affect You Or Your Business?
[Business:Strategic-Planning] In the middle of a natural disaster, it is hard to think long-term or strategic. Change that natural disaster to an economic disaster playing out with both short term and unanticipated long term advantages and costs. You may plan through budgets, strategic planning, risk management or even your enterprise risk management planning (ERM) program. How well does your planning mechanism or program react to these financial changes underway both for today or for the longer term?

In Your Industry, What Can Government Create Or Destroy With the Stroke of a Pen?
[Business:Management] Governmental impacts on business either by regulation or incentives appears to be even more of a fluid risk area for your business than in the past. This article suggests some strategic introspection on your part for where this is applicable to your business. It also suggests green energy as an area to apply since many companies are seriously considering this long term investment commitment that historically has crashed when government fancies changed. Use this advance notice to avoid future financial embarrassment, as part of your risk management or ERM program.

7 Good Bad Or Ugly Green Energy Trends Which Will Affect Your Bottom Line
[News-and-Society:Energy] How will the ongoing trend to a greener economy impact you and your business? Whether you think of this as clean energy, alternative energy, a job creation strategy or a business risk to be monitored as part of your strategic plan or enterprise risk management (ERM) process, where can you find more facts on less visible trends? The article below presents the authors thoughts on seven trends, some of which will be good, bad or ugly depending upon your industry and specific situation.

How Will You Estimate, Disclose and Record Your Carbon Footprint?
[News-and-Society:Environmental] Carbon footprint liabilities appears to be the next major unrecorded liability on corporate balance sheets. Use this advance notice to avoid future financial embarrassment, as part of your risk management or ERM program.

Secrets to Survive If it is 2 Years Before the Economy Bottoms and Rebounds
[News-and-Society:Economics] Harvey Pitt, former chairman of the SEC, stated that it could be up to 2 years before the economy bottoms and then rebounds. At the same time, Christina Romer, the head of the White House Council of Economic Advisers, says she is "incredibly confident" that President Obama's stimulus program will begin bringing the nation out of recession within the next year. What does the former head of the Securities and Exchange Commission (SEC) know that the current Administration does not know?

Feel Good - Barrons Decided the Dow Won't Drop to 5000
[Business:Strategic-Planning] As you decide which information sources or media are providing useful information for your business, you are barraged with a range of opinions. The author suggests reading both the very optimistic and the very pessimistic to create a mental range of possibilities to have on your radar. The article below presents the author's thoughts on a recent Barrons article with thoughts on how your business might plan for a lower market.

Unnecessary Reports Are Hazardous to Your Company's Bottom Line
[Business:Management] When information technology publications start suggesting you prune unnecessary reports as they have been doing recently, don't you think it's time for your company to take this suggestion seriously? Take this opportunity to throw out dead-wood reports. To help companies do more with less, consider the following points when determining which reports are worth keeping and which ones should be tossed out.

Exposed - How You Can Start Risk Management on a Beer Budget Today
[Business:Change-Management] You keep hearing about needing some version of risk management. If you are not a billion dollar company, where do you start?

Secret Risk Management Buzzwords Revealed
[Business:Management] You keep hearing about needing some version of risk management and are unsure how it differs from prior planning concepts. The author ties this back to some management concepts you may have been part of, or helps you start learning the industry jargon.

Enterprise Risk Management is a Reality For Private Companies and Nonprofits
[Business:Strategic-Planning] The author forewarns that public, private, family business and non- profit businesses need to start or jumpstart their risk management processes. Enterprise risk management (ERM) is a reality for private companies and nonprofits.

How Large a Liability Are You Ignoring? Betting the Ranch Can Cost You Everything
[Business:Management] What kind of real risks are you consciously ignoring in your business? The author warns that companies across the board are being held liable for their risk-making decisions so they better be prepared to defend themselves when the day comes for them to justify or explain their risk strategy. The author stresses that an ERM strategy is a company's best risk-insurance policy. In times like these, it may be what distinguishes what companies survive and what companies die.

How Will the Trillion-Dollar-Credit Crunch Impact Your Business?
[Business:Strategic-Planning] While cash is king, particularly in this economy, the next best thing to weathering the economic downturn is your line of credit. Unfortunately, as we're witnessing, bankers are becoming increasingly leery of lending money even to those who are credit worthy. It's just another sign of the times: Bankers are not lending, and in some cases, they're even lowering the boom on lines of credit. The author warns that businesses must prepare for a credit contraction and put a contingency strategy (aka ERM) in motion NOW.

How Can You Stay in the Game to Find the Seeds of Opportunity For 2009 in This Recession?
[Business:Strategic-Planning] Whenever we feel we have heard enough problems, worries and tales of Armageddon, we then move to asking how we can survive and then hopefully find a way to thrive in the situation. First we need to survive. This article has suggestions to help keep you in the game until you can find that hidden opportunity.

How Can You Find the Seeds of Opportunity For 2009?
[Business:Change-Management] Starting a new year is good for many reasons. It gives us an opportunity to see the world with fresh eyes and imagine new beginnings.

Strategic Budgeting For Increasing Profits - No More Excel Hell
[Business:Strategic-Planning] Do away with painful Excel-based budgeting marathons and turn your budget into a strategic tool to improve the bottom line. The author presents a framework that uses the budget process to help companies manage risk while reaping the rewards of achieving their corporate goals.

Risk Management Should Be Top of Mind - Stop Making Excuses
[Business:Strategic-Planning] Does this sound like your company? You know you should have a risk management program (just in case), but your management team doesn't know where or how to get started, so you keep putting it on the back burner. The author here presents a framework for how to start the process NOW, warning: "Stop making excuses and set that contingency plan in motion."

Big Profit Period Ahead For Execs Who Align With 5 Point Foundation
[Business] How can you turn the financial market crisis into opportunity? Some will. Why not you?

A Risk Contingency Strategy For Dire Financial Times - Pay the Piper a Little Now Or Pay a Lot Later
[Business:Strategic-Planning] The economic meltdown can be seen as a crisis or an opportunity. Companies that look adversity in the eye and hail opportunity will benefit; companies that cower and yell crisis will lose. The author argues that a risk contingency plan will separate winners from losers. While naysayers may argue that contingency planning costs money, the author retorts, Pay the piper a little now, or pay the piper a lot more later.

Risk, Uncertainty, Liquidity, and ERM - Do Not Let Ignored Risks Sink Your Company Ship
[Business:Management] Whenever the economy hits a rough patch, companies turn to less defined financial issues like risk, uncertainty, liquidity or even enterprise risk management (ERM). Having an accurate read on your company financial underbelly is even more critical in turbulent economic times. This includes unearthing and managing the seemingly invisible profit leaks that put your company cash flow at risk. As we are learning the hard way in this economy, cash is king. Without it, your company may be at risk.

Risk, Uncertainty, Liquidity, and ERM Concerns - Heed These 21 Quick Ways to Generate Cash
[Business] Does the financial market crisis keep you up at night worrying about your company business risk or liquidity? ERM Expert and speaker FiscalDoctor Gary W. Patterson has developed 21 proven tips that will help you generate cash within six months that could either increase your ability to get short-term funding for a bluebird opportunity or buy you time to solve persistent problems.

Carbon Credits - Friend Or Foe?
[Business] The green movement is creating new initiatives, one of which is called carbon credits. Industries will soon be affected, positively or negatively, by this initiative depending on where they fall in the supply chain. The author warns: Business must fend for itself and prepare for a greener business environment. There will be winners and losers. Will you be a winner?

Biodiesel Basics
[Business] The green movement is developing renewable sources of energy that are creating new markets. One of them is biodiesel. Industries will soon be affected positively or negatively by this emerging energy source depending on where they fall in the supply chain. The author warns: Business must fend for itself and prepare for the changing business environment that will produce winners and losers. Do you want to be a winner?

The Downside of Biodiesel
[News-and-Society:Energy] The green movement is developing renewable sources of energy that are creating new markets. One of them is biodiesel. Industries will soon be affected positively or negatively by this emerging energy source depending on where they fall in the supply chain. The author warns: Business must fend for itself and prepare for the changing business environment that will produce winners and losers. Do you want to be a winner?

What Are Biodiesel's Potential Benefits?
[News-and-Society:Energy] Proponents tout the many advantages of using biodiesel in vehicles. 1. Biodiesel is a cleaner fuel than petroleum and can reduce carbon dioxide emissions up to 80%.New regulations have provided for almost zero sulfur dioxide content in biodiesels. 2. Studies suggest that lower blends of biodiesel are more fuel efficient than fossil-based fuels and can make engines last longer due to its lubricating properties. 3. Biodiesels make cold starting of vehicles easier because of its high octane ignition rate that makes it heat up more easily than petroleum diesel. This also results in lower noise pollution.

Are Smart Grids the Wave of the Future?
[News-and-Society:Energy] The green movement is full of new technological concepts. One emerging concept is "smart grid." Business will soon be affected by this concept and associated regulatory tax proposals depending on where it falls in the supply chain. The author discusses the smart grid and issues a warning: There will be definite winners and losers in the new greener world. Will you be a winner?

Renewable Energy As a Viable Alternative - If Not Now, Then When?
[News-and-Society:Energy] The green movement is full of buzzwords, and one that has become widely popular is renewable energy. Both businesses and consumers will be affected by the emerging focus on renewable energy. The author describes the basic forms of renewable energy and issues a warning. There will be winners and losers as the world moves toward a greener world. Don't you want to be a winner?

How Will Green Intelligent Software Improve the Energy Grid?
[Computers-and-Technology:Software] The green movement is creating its own vernacular. One concept gaining in popularity is "intelligent green software." Business will soon be affected by green software, especially as it relates to the energy grid. The author discusses the effects of green software and issues a warning. There will be winners and losers as we move toward a greener world.

How Will a "Carbon Tax" Affect Your Business?
[News-and-Society:Energy] The green movement is full of buzzwords. One that is getting a lot of buzz lately is "carbon tax." Businesses will soon be affected, positively or negatively, by this tax depending on where they fall on the carbon dioxide emission scale. The author presents the pros and cons of a carbon tax and issues a warning: There will be winners and losers in a greener world. Will you be a winner? Today's United States congressional leadership favors a greener world through carbon taxes and higher regulations, many of which are untested and laden with political pork.

The Pros and Cons of Carbon Trading - A Primer
[Business:Strategic-Planning] The green movement is full of buzzwords. One that is getting press is "carbon trading." Business will soon be affected, positively or negatively, by such a concept depending on where they fall in the supply chain. The author highlights some of the initiatives that are being floated and issues a warning: Business must fend for itself! There will be winners and losers in the new greener world.

Putting Profitability Into The Service Equation
[Business] By following these six steps, we show you how you can turn your service function into a more profitable resource that achieves your corporate objectives. Although the steps can be implemented individually or as resources allow, best results can be realized when the steps are implemented simultaneously.