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Albert Barneto - EzineArticles.com Expert Author   RSS

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  • Making Your Business Safer - Robbery Prevention
    [Business] With holiday shoppers out and about in record numbers this season, many restaurants and retail establishments are thriving. Unfortunately this also is an ideal time for robbers to prey on unprepared businesses. We've put together a special reminder for business owners in hopes of lessening the chance that harm comes to your hard working employees and management teams.


  • Inspiring Greatness! Inspiring A Culture Of Leadership In Restaurant Management
    [Business:Sales-Management] We've all seen the stereotypes in the movies. A clipboard carrying over zealous boss in a fast food restaurant, with little regard for his employees and their well being. For the most part, the managers of these restaurants are hard working individuals with goals, aspirations, and the desire to achieve them. Often, the fast food manager will be someone's first boss. How they take on that role and nurture a future workforce is their responsibility. How many of us can remember our first boss? I assume the majority of you can, it was that powerful of a memory, or unfortunately, that dramatic of an experience.


  • Dealing With Customer Complaints - B.L.A.S.T
    [Business:Customer-Service] In a restaurant, not so far away, in the not so distant future, a telephone rings, a customer complains ... and the battle begins! Handling customer complaints doesn't have to always be a battle, with the right tools and responses you can use complaints to your advantage; to help you build your business. B.L.A.S.T is a great tool that is used by companies such as Yum! (Parent company of KFC, Taco Bell, Pizza Hut, A&W, and Long John Silvers). Training their employees in the basics of handling customer complaints.


  • Hiring Talent: Michael Jordan vs. Myself
    [Business:Customer-Service] Hiring for "Signature Service" The importance of hiring natural talent to be the face of your restaurant and the process of hiring employees that are passionate about service.


  • 10 Simple Ways to Signature Service
    [Business:Customer-Service] Simple (and Free) Customer Service Solutions for Restaurants and Eating Establishments





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