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Top Authors in Business:Workplace-Communication
- How to Compose an Effective Letter and Memo to Correspond With Sales and Advertising Staffs by Jean Taylor
When you correspond with your sales and advertising staffs, keep in mind that the recipients of your letters and memos are people who are accustomed to words and phrases that are forceful and promotional. They are likely to react well to descriptions that use positive, persuasive, and compelling statements. - Why Generations Y and Z Need to Learn to Use Phones For More Than Texting by Taylor Ellwood
As generation Y becomes more prominent, what the other generations hear is that Generation Y prefers to be communicated with the way that Generation Y likes to communicate, which is social networking sites and texting. It's certainly true that older generations need to adapt to using social networking and texting and it can be very useful for getting clients who are Gen Y or younger. But something I don't hear or read is whether Gen Y or Gen Z, the current generation going into college, have actually thought of communicating with older generations in the mediums we prefer. - How the Future of Business Communications Follows Consumer Trends by David John Martin
The past ten years have seen an increase in businesses, ranging from smaller office-based companies to hospital trusts with thousands of employees, updating their internal communication systems. As businesses have grown resulting in offices and buildings having greater distance between them. - Spectrum Bands - How the Latest Ofcom Proposals Will Affect Business Communication by David John Martin
In simple terms, 'Spectrum bands' are a collective phrase referring to the frequencies. 1G or first generation refers to the original analogue technology sending information over these bands. More recently, second generation (2G) has given rise to test messaging and narrowband internet. - The Three Pillars of Management Communication by Daniel Chakraborty
Communication is one of the most important components of a successful business. If you cannot communicate properly, then you cannot be a good manager. But communication is not such a simple thing to understand. You must first learn to distinguish between meaningful communication and unnecessary communication. It is very well understandable that meaningful communication is in the core of every successful business and one of the major factors for any business to fail is unnecessary communication. - Frontline Leaders Build Organisational Trust by James Brava
Do your employees trust your organisation? You may be inclined to immediately answer in the affirmative, but take a step back and consider the current corporate climate. Recessionary conditions, economic woes, and a general distrust of those in power are affecting companies across the globe. - Passive Personalities Can Lead to Workplace Verbal Abuse by Judith Munson
The dictionary says a passive/aggressive personality disorder is a chronic disorder in which a person appears to actively comply with the desires and needs of others, but actually passively resists them. In the process, the person becomes hostile and angry. On the job this can easily lead to workplace verbal abuse very easily. - Business Communication Coaching by Ian M Mckenzie
Coaching means guiding someone to do better by tapping into their potential, which, for many reasons, remains hidden. There are all sorts of people in the world, like shy, loud, boisterous, introverts, extroverts, happy, sad and many more. In a workplace, too, you have a mélange of all sorts of people and everyone works in their own unique way. Coaching can help you come out of your shell and show your true potential. - Office Politics V - Turn That Toxic Co-Worker Forever by Richard Porr, Ph.D.
This article is the fifth in a series and looks at another technique for neutralizing a politically dangerous colleague in the workplace. This technique offers the possibility of once and for all turning that toxic co-worker into someone who no longer has you in their sights. They may never become your best friend but they likely drop you from their enemy list because of what I'm suggesting. - More Laughter at Work - 3 Tips by Barb Sawyers
We all know that laughter reduces stress, increases energy, motivates and makes people feel better about themselves and others. Yet many offices, or cubicle farms, are serious spaces, with people worrying that a joke could offend, inspire ridicule or make them look unworthy of promotion. Yes, humor can bring risks. - Four Advanced Communication Skills by Eric Douglas
The art of communicating authentically is a learned skill. It takes coaching and practice to do it well. Communicating authentically means being honest, open and thoughtful in what you say - and in how you listen and respond to what you hear. This article describes four skills that will help leaders communicate authentically. - Effective Communication in the Workplace - Why People Don't Like You and What You Can Do About it by Allie Q Casey
Do you feel that others don't like you? Read on to learn why and what you can do about it. - Top Five Mistakes Long-Term Employees Make, and How to Avoid Them by Natalie Dee
Rapid changes in the corporate world and fast technological development stress the need for adopting new ways and shedding old methods of work. A company's growth depends to a great extent on the growth of its long-term employees. Older employees need business coaching to keep pace with advancements in the world of business. - Communicating at Work - 5 Reasons Why You Are a Poor Listener and What You Can Do About It by Allie Q Casey
I'm going to suggest that most people are poor (or at best, fair) listeners. If you don't believe you are a poor listener than consider the list below and might walk away with a different belief. - Merger Communication - Big Bang, Smoking, Still Hot by Barb Sawyers
One of the signs the economy is recovering is the increase in merger activity. What's most important to the success of two organizations coming together is a communication plan that encourages good employees to stay and productivity to maintain. - Does Friendship Belong in Business? by Barbara Winter
The notion that friendship is friendship and business is business used to be conventional wisdom. That thinking is going the way of the spittoon. - Team Building Events by Gordon Parkes
Team building events have really grown in popularity in Scotland in recent years. Companies both large and small recognise the immense benefits that a well-organised team building event can generate, helping to increase motivation and generate a strong team identity. - Workplace Communication - 5 Tips For Communicating by Phone and Sending a Professional Impression by Allie Q Casey
As workers and workplaces become more relaxed in appearance and protocol the more difficult it is to leave a professional impression-in person or on the phone. Learn 5 ways to send a favorable impression. - Could Moving From the Office Give You Fresh Perspective? by Jessica O'Neal
Sometimes it can be difficult finding time to have important meetings, carry out training or discuss important details, without being interrupted. But by simply moving away from the office, you can make a world of difference. - Internal Fireworks - Up in Smoke! by Tanya Bunyard
We can all get excited about great ideas and possibilities. Yet, even the best-laid plans can go up in smoke if we don't have good support and communication. - 5 Strategies For Handling Difficult Conversations in the Workplace and Keeping Your Composure by Allie Q Casey
Nothing is more stressful than engaging in a difficult conversation except anticipating such a conversation. Handling a difficult conversation without losing your self-control comes from practice, perspective and awareness. With a few tips you can conquer the fear, hold the conversation and still walk away feeling good about yourself and not leaving the other party devastated... - Benefits of Intranets to Business by Koh How Tze
An intranet is a private computer network that uses Internet Protocol technologies to securely share any part of an organization's information or operational systems within that organization. Almost every business that operates in an office premise setup intranets nowadays. What are the things to consider to setup intranet and what are the benefits of intranets to business? - Communication Cycle by Dennis Kwan
Communication is a message transmits from Point A to Point B in a medium (environment). The cycle is only complete when Point B responds to Point A that he/she receives the signal. - When the Right Decision is a Tough Decision by Rich Walker
This past September (2009) I was faced with a tough decision, the kind of decision nobody wants to make but the CEO must make: layoffs. To prepare myself for the CEO role I have always told my team that I would make the right decision for the company even if it meant having to let go of people who have become my friends and family at work. - Let's Shake on It by Brendan Cunningham
How many business meetings have started and concluded with people shaking hands? How many deals have ended or never happened because of an inept or offensive "shake?" How many opportunities do each of us get on a regular basis at networking events, parties and other social gatherings, to capitalize on what has almost become a meaningless gesture? The answer is, probably more than we will ever know or want to know. - Business Communication That Works by Jane Sumerset
According to some research, majority of professions will require you to spend as much as 20% of your productive time writing. Depending on your job description, this can go as high as 50%, in some cases. - Ways to Write an Effective Business Email by Luie De Von
For an email marketing plan to succeed, it is important that the message you are conveying to your recipients is clear and simple. Here is an article that will help you write an effective business email. - Some Call Center Support Now Includes Advanced Reports by Jacques Habra
Most of the times using a call center to handle incoming calls means a lot of reports that are somewhat useful but require sifting through a great deal of information. Some centers are using newer technology that allows for real time report updates and flexible parameters. - Having a Live Virtual Receptionist Can Be a Great Improvement Over Answering Systems by Jacques Habra
When deciding upon an after hours phone answering system, many companies are turning to a live virtual receptionist instead. Their client's frustration at the phone mazes that end in voice mail has resulted in a surge of requests for a live person to answer the phone after a business is closed. Not only is a virtual receptionist a better choice from a customer service point of view, but there can also be some savings when compared to an expensive phone system. - Managing a Crisis - Ten Principles For a Successful Outcome by Jonathan Hemus
No one can hope to convey the pressure that a full-on crisis can create. And no article can promise you a magic wand to successfully manage a major incident. But the experience of those that have faced the furnace and emerged with their corporate reputation intact indicate certain principles which hold true in most crisis situations.
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