If you operate a small business you will know that it can be very frustrating when staff members or employees do not complete tasks correctly. In fact, this has to be one of the most frustrating things about having employees. You certainly do not want to be running around fixing up their errors and tying up loose ends for the jobs that they should be doing.

There is a solution to your problem. This solution is - get hold of a Procedures Manual. A Manual is the tool you need to free up your time, reduce your stress and basically allow you to work more on your business instead of in your business.

So what exactly is in a Policy and Procedures Manual? Well, there can be two parts to this manual. Firstly, the policy section would have all the policies for your business. Secondly, the Procedures section has step by step instructions on how to undertake all tasks.

When a new employee arrives at your business, all you simply need to do is give them the Policy and Procedures Manual. Encourage them to take it home and read it and get to know it line by line. This will ensure they have a reference tool when working on the job. If they have a question or query, the first port of call should be the Procedures Manual.

You as a business owner need to point them in that direction first - don't answer their query, simply tell them to refer to your Manual, and then if they still need a question answered, then it is time for them to ask you.

Enforcing a Policy and Procedures Manual in a business is one of your keys to freedom. It is important that you realize how much time a Policy and Procedures Manual can save you, not to mention the stress and headaches it can relieve.