India is beyond any doubt, a world leader in software development. The software development industry is two decades old and boasts of the finest software programming talent available on earth. The foreign outsourcing firms also know this and have full faith in expertise of their Indian counterparts to deliver them, innovative and cost-effective software solutions for their workplace practices or business applications.
India has carved a niche on the world IT platform. The Indian software professionals have displayed immense talent in software development and made outsourcing to India, very attractive to overseas clients. PHP is widely used programming language in the web world and India provides world class PHP development services. Online shopping carts and social networking sites have taken Internet by storm. This has resulted in rise in demand for more attractive and interactive online shopping and networking sites from the Internet fraternity. Outsourcing to India helps the foreign clients to fulfill this rise in demand because it has the talent and infrastructure to deliver the desired results. On technical front everything seems to be fine but the problems do creep into outsourcing business due to different cultural backgrounds.
The bulk of outsourcing to India comes from US. India is one of the largest English speaking nations in the world and its workforce exhibits high degree of proficiency in English language. In spite of this, there is the accent issue that creates misunderstandings. The American accent makes it difficult for an Indian counterpart, new to outsourcing project, to grasp the finer points of the conversation or discussion. This leads to confusion, which in turn hinders the progress of the outsourced project. The working strategy of American outsourcing manager differs from that of their Indian counterparts and creates bottlenecks in progress of the project.
The outsourcing managers are sometimes ill prepared to manage the outsourced project. The employees lack the skills, to handle project transition from US to India, efficiently. Sometimes the managers hired may not be accustomed in dealing with their counterparts and lack the global mindset needed in this type of job. The outsourcing company might fail to envision properly, how its outsourcing plans will synchronize with workplace practices of their Indian partners. This lack of vision creates work flow problems, which can be avoided, through proper project planning.
The difference in working methodologies and cultural differences create hurdles during transition, development and deployment phases of the project. Hence it is necessary to train the managers and the employees on how to improve their interaction with foreign counterparts. The training program should encourage the professionals to understand the culture, work methodologies, communication skills and mindset of their overseas counterparts. This will definitely take the pain out of outsourcing to India. The human factor play a critical role and it needs to be addressed properly so that outsourcing projects are smoothly managed and delivered, to complete satisfaction of both the involved parties.
Mr. Jim John is the Sr. SEO Expert in Tatvasoft. TatvaSoft is a leading software development company in India. The company focuses on software outsourcing to India for all the clients with quality and cost effectively. TatvaSoft delivers superior solutions pertaining to software development using advanced technologies such Asp.Net, PHP, Silverlight, Flex and many others. Clients get comprehensive software development services with a round the clock uninterrupted support.
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