Microsoft Outlook Express is a popular email client that is widely used by companies over the world. It is different from a web mail that you can access online; it is an email client that is installed in your computer. You can check your mailbox through an email client without opening an internet browser just by launching the program, of course as long as you have an internet connection. One of the most common error in Microsoft Outlook Express is the not responding error message. There are many reasons why a user experiences a not responding error while using Outlook Express. I have here some tips that you can do to fix a not responding error in Outlook Express.

The most common reason for experience a non-responsive email client is due to internet connection or account settings improperly configured. Check whether the Outlook Express can connect to the internet; send a test mail to yourself, if you still receive an error message then check your account settings if they are properly configured.

Always update your Windows operating system. Always turn on the automatic updater of Windows and it will update your system every time you boot your computer. The latest update will always fix security holes and errors that were present in your Outlook Express version.

Updating the anti-virus should always be in your maintenance list, because having an out-dated anti-virus is like not having it at all. This will always be able to help resolve a non-responsive email client because a sudden error in an email client is sometimes caused by a virus infected email that is in your inbox. To remove such emails performing a full system scan is recommended.

Corrupt storage folders can also cause an Outlook Express crash. The storage folder may contain a virus infected email that messes up with the program. Deleting the folder files immediately will also delete all your storage emails, so try to backup the email client. There are two ways to backup your Outlook Express. First you can backup the Outlook Express emails as a whole or you can simply select the messages you want and drag it into a separate folder, after backing up the emails delete and Inbox.dbx and restart the program.

These methods will fix your Outlook Express but if not the best thing you can do is to contact the Microsoft customer support through their website. Don't forget to tell them the things that you have tried so far so they would know what methods you have tried. This will save you a lot of time because you won't have to go through all the methods mentioned above.