Do you know someone who always has a bad attitude? Most people will recognize this type of person right away, and avoid him almost as quickly. Naturally, we don't like this type of personality and do not care to be around it. A company's organizational culture is its personality. This consists of the attitudes, ethics, and values of every employee from the bottom to upper-level management.

Let's take a look at the organizational culture of the popular franchise, Starbucks. I worked for a Starbucks and know exactly what is expected of a barista. Starbucks has continued to uphold a very high standard in their industry. It focuses on customer service, and building a relationship with the customers. As well as, delivering knowledge, smiles, and a perfect drink as quickly and as efficiently as possible. Starbucks mission statement can be found on their website and is as follows: "To inspire and nurture the human spirit- one person, one cup, and one neighborhood at a time."

Starbucks focuses on being active in the communities they reside, in addition to their environmental responsibility, business ethics, open door policy, and their concern for the employees, customers, and stock holders. This is the recipe for a company with a strong positive organizational culture.

If you look at any company on the Fortune 500 list, you will see their ethical standard and the quality of their product being of utmost concern. Over the years, Starbucks has continued to uphold their mission statement. This type of organizational culture has resulted in a loyal customer base and success in a very competitive market.