The main reason that you are in this predicament is that you have stopped paying your mortgage for some time now. However, the good news is that you are ready to tackle this situation head-on and start fresh with your lender.
Collection Departments Aren't Negotiators.
Up until now, between the time you made your last mortgage payment and the news that foreclosure might be imminent, you have been dealing with the collections department. These people, although necessary to companies to help them with their overdue accounts, only look at the numbers and their bonuses. They have no time to listen to your hard luck story and, even if they did, would rarely empathize with you. In most cases, you would get a formula response that could include threats and intimidation, so much so that many people try to avoid them when their numbers came up on the phone displays. The good news is that these people are not involved in the loss mitigation negotiations.
The Loss Mitigation Department
The people in the loss mitigation department will try to keep you in your home, because it does not serve anybody to have another vacant house sitting on the block waiting to be vandalized.
Loss mitigation people will:
• Provide an assessment of you situation
• Evaluate your financial capability
• Provide a workout solution that is good for both you and the bank
• And the best part is that they will:
• Stop the collections department from bothering you
Most Important Factor While Working With Your Lender
Your attitude is one of the best things you can use when dealing with your lender. Treat them with respect and show them that one of the most important things in your life right now is to work out an agreement. The attitude you use with your lender is crucial to your success in getting a negotiated settlement. Just put yourself in the lender's place. Wouldn't you appreciate dealing with a positive person who will sincerely work hard to keep his or her home? Of course you would, and so does your counterpart on the other side of the desk.
Negativity Slows Down the Process
This is because often they are the lightning rod for angry, negative people, homeowners who are venting their frustrations out "on the man." What they fail to realize is that loss mitigation people do not want to take their homes. The job of the loss mitigation agent is to do everything possible under the law to help you keep it. So be polite, friendly and show them due courtesy.
Loss Mitigation Person Can Be Your Friend
Many loss mitigation people will help clients simply because they feel that the clients were nice to them and so they deserve a chance. After dealing with negative people all day these clients were refreshing to them because they returned phone calls, gave accurate information and were on time for their appointments. So, it just goes to show that you can win over your lenders by just following the "Golden Rule."
Being Assigned to a Loss Mitigator
The process of being assigned a loss mitigator includes having a complete hardship package along with properly filled-out forms and your hardship letter. In fact, the real estate hardship letter is your letter of introduction as it gives a screen-shot of your predicament in one concise document. Once this has been received, then the process can begin.
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