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Knowledge Based Economy - Using Information and Knowledge in the New Economy
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Surely you have noticed we are moving from an industrial economy, working with our hands doing manual labor, into what has been called the "Knowledge" economy, using our minds to do our work. It has been stated that over 75% of the US working population is now primarily involved in this knowledge based economy. As this shift happens knowledge and information is becoming more and more valuable.
Peter Drucker, the management guru, talked about moving into this knowledge economy. He even coined the term "Knowledge Worker". He also said there was a big opportunity to those who create the new education system, the next model of education. This next model of education is being created right now within the online information product industry.
What does this mean to your business or if you are an entrepreneur? Your customers and potential customers are looking for information about your product before making a buying decision. The internet is filled with product review sites. Amazon, eBay and most larger product sites encourage their customers to write reviews on the products they purchase. And if you look closely, most of these sites suggest other related products that customers have purchased. And those products have reviews as well.
What can you do to provide information regarding your products? One way is to ask existing customers for their reviews or testimonials. Put these on your website, your blog and anywhere else your product is being discussed. Occasionally do an internet search on your product. Use the reviews as positive reinforcement that your product is what others are looking for. If you can contact the reviewers, ask them for a testimonial.
Quite obviously you will receive some reviews that are not as positive as you would like. Do not look at bad reviews as a negative. Instead, look at it an opportunity to create a better product. When the product is updated, try to contact those that have had issues. Thank them for their honest review and let them know there have been changes. If possible, give them the updated product for free and have them do a new review. What better way to create buzz than to have a dissatisfied customer become a satisfied customer and tell others about their experience.
The bottom line is the more information that is available the better. Spread the information to as many places that you can think of where people are looking for it. Keep everything up to date so what others are reading is relevant. And try to get lots of reviews and testimonials.
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Article Submitted On: November 04, 2009
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MLA Style Citation:
Stauffer, Keith A. "Knowledge Based Economy - Using Information and Knowledge in the New Economy." Knowledge Based Economy - Using Information and Knowledge in the New Economy. 4 Nov. 2009 EzineArticles.com. 24 Nov. 2009 <http://ezinearticles.com/?Knowledge-Based-Economy---Using-Information-and-Knowledge-in-the-New-Economy&id=3210553>.
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APA Style Citation:
Stauffer, K. A. (2009, November 4). Knowledge Based Economy - Using Information and Knowledge in the New Economy. Retrieved November 24, 2009, from http://ezinearticles.com/?Knowledge-Based-Economy---Using-Information-and-Knowledge-in-the-New-Economy&id=3210553
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Chicago Style Citation:
Stauffer, Keith A. "Knowledge Based Economy - Using Information and Knowledge in the New Economy." Knowledge Based Economy - Using Information and Knowledge in the New Economy EzineArticles.com. http://ezinearticles.com/?Knowledge-Based-Economy---Using-Information-and-Knowledge-in-the-New-Economy&id=3210553