The challenges that a client faces when choosing a garage door is information overload. They receive several quotes and several conflicting stories.
Salesmen are knocking over other company's products, and telling customers that other garage door companies are not good enough.
- The Industry over the past ten years has seen a huge increase in resellers.
- Big brands have decided to not deal with the public directly but instead selling their product to a 'backyard' buyer to sell onto you.
- They only buy the product off the shelf and install it for you.
We have put together a list of items that you should be conscious of when making your decision on buying a garage door:
1: Is the door manufactured by the company/person supplying to you?
The reason to buy from manufacturer direct is that they have full control of the product quality and the tradesman putting it on.
When buying from resellers, they only buy from manufacturer and supply the product. Resellers don't carry the warranty, and usually work from a PO box or mobile phone.
2: Delivery of product:
Manufacturer direct can supply product on time and on budget. They have full control of product, they manufacture, supply to you and install on site
The Reseller has to wait along side other resellers for manufacturer to tell them when and if that product is available. So they may promise 3 wks but you end up waiting 6wks.
3: Installation of door
Manufacturer direct has a team of qualified tradesman NOT CONTRACTORS, who work exclusively for manufacturer. They're prime goal is that employment is being supplied by one source
The resellers his prime goal is to supply the product, when he can, to several different companies who request his services. So his standard can vary from job to job.
4: Designs and Product:
The manufacturer has the capacity to produce any design you request and give you the choice of more colours, windows, motors etc
The reseller will usually sell you a product that will benefit him price wise and may not give you full options available for designs and windows etc.
5: After sales service:
Manufacturers that sell direct to the public will have full operational service teams in the event of needing maintenance and service on the product. The service team is educated in that specific product and will be dedicated to the client and after sales.
Reseller: This person is the owner of the business. He is the secretary, the accountant, the buyer, the manager, the installer, the service division etc. He has too many responsibilities, which make it impossible that he can provide a high standard in all areas.
Conclusion:
1 Buying from manufacturer means knowing exactly what product you are receiving (finger safe, nylon hinges, type of motor, country of origin etc)
2. Manufacturer can deliver your product at a specified time because they are making it exclusively for you, not several other resellers.
3. Make sure the tradesmen work within the business only. This ensures they are focused on keeping the client happy for that one business.
4.Manufacturer use their vast display areas with internal staff to show the client the product. How it operates. You are able to touch and feel the design.
5. Manufacturers direct have a service team only for their clients to resolve any maintenance or product issues.
The most important thing to remember about purchasing a garage door is that in the majority of cases it is the most visual design product that will enhance the look of your home. Please make sure the salesperson has your best interest at heart. You are the one driving up to it everyday and meeting the product. It HAS to be what you want not just what you had to settle on.
When you are happy with your final purchase you will refer the company and the product to your friends and family.
Garage Door Manufacturer Direct located in Melbourne and Perth
http://www.gryphongaragedoors.com.au
Article Source: http://EzineArticles.com/?expert=Amanda_Filippone
