Communication is an essential attribute of an organization. We spend our time either receiving or requesting information. Lack of communication creates tension and demolishes both personal and organizational relationships. The ability to exchange information or conversation with others is essential to the success of the individual, family or organization. Communication can be hindered when a person cannot make sense of a message. This could be due to a number of circumstances such as language barrier, defensiveness, inarticulateness, poor writing skills and interpersonal skills.
In America the staffs of most organizations are very diverse. Although this is a great asset to an organization, at times you will come across an individual that knows English as a second language. Sometimes these workers may be leaders in the organization. This may cause miscommunication and misunderstanding, which may result in staff members or leaders becoming defensive. When one is defensive it becomes difficult for them to be articulate.
In addition, poor writing skills can hinder the communication process. In today's society, we spend a great deal of time sending text messages. As a professor, I noticed that sometimes my students use some abbreviation to communicate in class. Using abbreviation at times can stop the flow of communication on a professional level. Some leaders lack interpersonal skills, thus causing them to be unapproachable. Staff members may avoid communicating with these leaders in fear that they may not have a positive result.
Individuals bring to organizations set of characteristics that influence how information is processed. Organizational communication contributes to creating relationships and assists both individuals and organizations in achieving diverse purpose. Effective communication is best achieved when the idea of the message is clear and the subordinate ideas effectively identify and relate to the main purpose in a naturally convincing manner. Some solutions to lessen the impact due to the hindering of communication includes having face to face meetings with your employees, documenting your conversation, writing in a manner that is readable by all staff members, and being approachable. Effective communication is necessary for an organization's development. Any hindrance can prevent an organization's growth, and therefore it should be eliminated.
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